notyet is offline notyet Post #1  September 24,2009, 11:20am
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here is the text of an email i sent to EH this afternoon. anyone else experience anything like this?

When I first enrolled, I set my matches to "anywhere in the world" figuring that I wanted to cast a broad net. However, I was overwhelmed with matches. I did get quite a few from my area but most were from far, far away.

So I restricted my geographical criterion to only a few states: Washington, Oregon, Idaho and Utah. Since I have done that I have gotten ONE match in my chosen area. But today I did get matches from Germany and North Carolina!

I got more matches from the Seattle area when my matching was set to "anywhere in the world." Why am I now not getting matches in the areas that I'd like? Is there a glitch? Is there anyway to rectify the situation?

anybody here on eha have any ideas, suggestions or input?
Last edited by notyet; September 24,2009 at 11:23am. Reason: lori and rene, if you want to move this to "using EH" that is fine. i wanted to get your attention sooner rather than later.
 
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tweet37 is offline tweet37 Post #2  September 24,2009, 1:42pm
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Maybe they had their distance set to anywhere in the world and are willing to move.
 
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D_Lion is offline D_Lion Post #3  September 24,2009, 5:28pm
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It doesn't make sense that he would get a reduction in the absolute number of local matches (other than random fluctuation in incoming matches.)
 
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notyet is offline notyet Post #4  September 24,2009, 9:58pm
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D_Lion wrote :
It doesn't make sense that he would get a reduction in the absolute number of local matches...
that was what got my attention. EH did respond very promptly with an explanation- although i am not sure i am buying it. i really think the distance filter is messed up when picking specific states.

i'll give it a week or two and then may just go back to "any where in the world" and close out those that are too far away.
 
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notyet is offline notyet Post #5  September 25,2009, 8:26am
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after a week of bizarre matches- after contacting EH yesterday i received two matches in my chosen match area- this morning i had four with none from outside the area. that's about where it was when i had my setting to "any where is the world."

THANKS!
 
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Mokkesofie is offline Mokkesofie Post #6  September 25,2009, 8:49am
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notyet wrote :
i'll give it a week or two and then may just go back to "any where in the world" and close out those that are too far away.
If you get mine, wave and say Hi before you close
 
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eHA_Admin_Lori is offline eHA_Admin_Lori — Advice Official Moderator Post #7  September 29,2009, 9:16am
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Glad it's working for you notyet! I was going to move this thread to Using eHarmony but since it's resolved I'll leave it here
 
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