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Using eHarmony If you have questions or comments about eHarmony's matching process, post it here. Or, lend your guidance and support to a fellow eHarmony member.

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rio350c's Avatar

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i am a new member of about three weeks. at first i recieved 6 to 10 matches at a time now some daysnone other daysone or two also some are repeats that i have closed. it was also my understanding you had to post a photo whick 95% i recieve donot. i have not recieved one answer to anyone i contacted nor does it look like anyone has even looked at my profile are you sure thatanyone has recieve it?i am very unhappy with you service if this continues i will not be renewing. rio350c
- September 20th, 2008, 11:17 am
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LexiInTexas's Avatar

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Larson wrote :

"You may be missing that special someone because they live 31 miles away!"

The article is wrong. When I choose 30 miles, eHarmony still sends me matches from towns 45 miles away (aerial). When I chose 60 miles, I still got matched with someone 70 miles away!

Has anyone else here have the same experience?
This has to do with how your settings are set. I communicated with someone at eHarmony about this problem, and they said that if you put distance as "very important," they won't bend your perameters. But if you don't have it set as very important, they will employ "flexible matching" to give you more matches--meaning they will fudge the areas you have indicated are not as important.
- September 20th, 2008, 12:59 pm
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LonelyStarState's Avatar

LonelyStarState H ga hoshii

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PeteyKirch wrote :

You tell me. Apparently setting nothing at important, and having your distance at 120 miles is good for maybe 3-4 matches a week.
You guys are lucky... having to set your distance to only 120 miles. I live in the 8th-9th largest city in the US and it wasn't until I set my distance to "anywhere in the country" before I started getting a few matches in my town. Till then, all of my matches were outside the 500 mile zone. Now, I not only get a few matches from women in my town or state... I also get matches from the UK, China, Canada, Malaysia....





- September 20th, 2008, 02:26 pm
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Jennzie's Avatar

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I have been on this site for a little over a month now, I feel like I am for the most part an attractive person and would be a great catch, but I am not getting hardly any matches the last 3 weeks. The first week or so I got between 15-20 matches... since then Ihave gotten maybe 1-2 per week and I think those are one's who havent paid for the service, is this really worth it??
- September 20th, 2008, 09:31 pm
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Pajane's Avatar

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Larson wrote :


"You may be missing that special someone because they live 31 miles away!"

The article is wrong. When I choose 30 miles, eHarmony still sends me matches from towns 45 miles away (aerial). When I chose 60 miles, I still got matched with someone 70 miles away!

Has anyone else here have the same experience?


I chose several countries and I get absolutely nobody from my own state. So this means there is nobody in my state or Eh shells out a few at a time my direction with no regard about distance.
I have to agree with you. I keep getting matches that aren't even in my state. When I write to E-Harmony, I keep getting the same response and no help. They keep telling me to change my settings. I chose those settings in the begining for a reason. I think 30 miles is to far for me. If I want to meet for coffee or dinner, I have to drive between 30-60 minutes one way. I can't speak for anyone else, but I am unhappy with E=Harmony.
- September 24th, 2008, 07:18 pm
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Pajane's Avatar

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This is my second time joining E-Harmony. Both times I was overwhelmed with matches in the begining but it's been 3 days and I haven't had anything. I'' complain and will get maybe one or two and then nothing. They keep sending me matches that are either to far away, wrong race and different religious preference. I write and complain, their advice was to change my settings. They offered to provide a service and they aren't keeping up their end of the deal. I will never recomend this site to anyone. It's a huge dissapointment.
- September 24th, 2008, 07:28 pm
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ddeb's Avatar

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no one answers the questions!!!! i have sent ~~~~ what's up with this? are all of the matches that shy or do they just not know to respond??? anyone having the same issue? it took me about a week to really get the hang of this and yet maybe i still do not really have the hang of it, because no one is reponding back.
- September 24th, 2008, 08:52 pm
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Brneyedgrl66 ...is livin' in paradise

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You've joined eHarmony and you're either inundated with matches or still waiting for one. What do you do?
I'm joining this a little late, and haven't looked at all 480+ comments yet, so I apologize if this has already been covered...


For those that don't feel that they are getting enough,always at least look (click on their name or "view profile")at your daily matches. New matches will decline or stop if you don't.


Also, I have recently noticed a decline in my matches. I also noticed that my "new" matchesfile just went over 400. I closed out a bunch, so that it's under 400 now. Since then my matches have been up to 7 a day again.





- September 28th, 2008, 01:32 pm
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PerkyPatty's Avatar

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I'm getting the right number of matches. However, when I initiate communication, the person never responds. What does one do in this case? Are they not interested or are they getting many matches?
- September 30th, 2008, 12:43 pm
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PerkyPatty's Avatar

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denise777 wrote :

I wish I new about what is going on with the matches. When you first sign up, as I recently did a couple of weeks ago, I was flooded with matches. Now I am lucky if I get 1 or 2 a week. I don't feel like I should have to compromise what I am looking for in a person to get more matches. If things do not progress I plan to cancel my membership and go on to better pastures.


Additionally, what is up with having to "request" someones photo. I haven't had anyone respond yet to my request.

Photo comment: Same thing has happened to me. Also, whenever I try to communicate with questions, the answers are never returned.
- September 30th, 2008, 12:47 pm
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