"My Matches" may not be members?


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JohnHenry is offline JohnHenry Post #1  January 24,2008, 2:47pm
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Hi All-

I'mverynewtothisandhaveasimplequestion.Iapologizei fthishasbeenaskedandansweredbefore.

Is it true that some of the people showing up in "My Matches" may not even be members, and may be unable to respond?

ManyThanks,andBestofLucktoyouall,



John
 
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Spider is offline Spider Post #2  January 25,2008, 4:30am
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Yes, it's true. EH will match non-subscibers who have a profile, in the hope that they will then subscribe. Remember that EH is not a charity - they're in business!
 
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Doodler is offline Doodler Post #3  January 25,2008, 6:53pm
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It seems that "most" (not "some") of the matches are non-subscribers.
 
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KWV is offline KWV Post #4  January 25,2008, 7:29pm
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I feel confident that the non-subscriber match is a greater percentage than will ever be known. Great marketing tool though. Don't you wish you had thought of it?
 
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beloved0000 is offline beloved0000 Post #5  January 25,2008, 8:19pm
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You can view all matches for free. But if you don't pay, you can't communicate. Other sites are like that, too. Not just eHarmony.

You take the personality profile, it matches you. It's that simple. Just like other sites. You fill out your profile, poof, it shows up on your own personal profile page for whoever to view. You can look at them, they can look at you.

But if you want to talk to them, you pay the membership fee.

People are by and large cheap. They want something for nothing. eHarmony isn't cheap. Some of the other sites are catching up, too. Getting to look at potential matches is the bait.

Ebay won't let you buy or sell without an active account. Niether will any other site for that matter. It costs money to maintain a website. How else are they suppose to pay for thier employees? It's business.
 
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Spider is offline Spider Post #6  January 26,2008, 4:19am
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It would be nice if EH coded nonmembers, so a lack of response didn't feel like so much of a personal rejection. I can see that getting matches would encourage the nonmembers to pay up, but for the paying members, it is extremely hurtful to get excited that they have a match and then have no communication. If we knew that a match was still on the sidelines and not actually in the game, we would be more realistic about our chances, and maybe be more pleasantly surprised if they did subscribe and contact us.
 
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Sparkle02 is offline Sparkle02 Post #7  January 27,2008, 1:52am
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I understand that Eharmony along with other websits show you potential matches who are not members. If the person getting this information is not aware that the match they are interested in is not a member then that to me is not fair. Yes, it is a great marketing tool for Eharmony and the others, but you are dealing with human feelings. Be upfront and let them know the match is not active, but that if you are interested and want to send them the first set of questions, this might intrigue them to join.

I also do not feel it if fair that we don't know how long it has been since the member was active on the site? Again that is information that is useful and could avoid the frustration time of no response.

Eharmony, be honest with your clients who do pay for the service you deliver. You tell you audience to be honest, then I feel you need to as well, and this can be done if the right marketing tool was put into place.
 
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carolina girl is offline carolina girl Post #8  January 28,2008, 7:03pm
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Yes, eh is a business, and they have to be making some serious money to afford the raft of slick, professional advertisements that flood tv and the internet. And that's fine - but they should make their money from paying members - that's the only money they make anyway - and leave those who chose not to join off of the member's match lists. I don't care if eh matches me, as a paying member, with people who are not members in order to attempt to entice them to join. What I object strongly to is eh matching non-paying members with me to entice me to communicate with them which is supposed to further entice them to join in order to respond to me - that is when I feel used and abused. With my months of experience on eh, I now assumethat anyone without a picture is not a member, anyone who just does not respond is not a member, and anyone with an incomplete profile is not a member. That's a pretty big proportion of my "matches".
 
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Peppy is offline Peppy Post #9  January 29,2008, 5:47pm
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I totally getthe concept of allowing non-paying members to be matched and toview their matches as a marketing strategy in an effort to get business. I think it would have been nice to know, however,that somemaatches did not respond to my requests to communicate because they were non-paying members.I agree there should have been some type of coding applied tonon-paying members.More disturbing to me,is that even after I closed my e-harmony account to take a break, my profile is still being used and I am actually still receiving matches.Perhaps I have to go back and read the legalities of my contract with e-harmony to see if they can use my profile after my contract with them ended. I do not appreciate my profile being made available as if I am still on e-harmony so that I receive matches and those matches try to communicate with me. I agree that these are human beings with whom we are dealing and it is not fair to lead them on. Doesn't this practice seem deceptive?If I were going to renew my subscription, thishas changed my mind.
 
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mikeymike007 is offline mikeymike007 Post #10  January 29,2008, 9:57pm
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^^^ well said sir..



i joined just to see my matches.... 2 of them closed out because i didnt have a photo posted with in the first hour of joining, and the other 8 are in limbo. I have my eye set on one match,but who even know about her, she could be married by now. It sucks not knowing when the last person logged in oreven if they are a paying serious member.
 
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