Gr8Guyn2008 is offline Gr8Guyn2008 Post #1  January 27,2012, 6:09am
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Is the What If? feature not working?

I have only clicked on it a couple of times over the months but for the past couple of weeks when I click on it I get a message:

"Sorry, something went wrong.
We're working to fix it, so check back soon."

Is this an indication that I have no What If? matches or that the feature is not working?
 
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mhawkins258 is offline mhawkins258 Post #2  January 27,2012, 4:21pm
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I've recently gotten that message a few times as I was browsing the What If matches. I just refresh my browser (Chrome & Safari, MacOS and iPhone) and it picks up where it left off.

Hope it's as easy as that for you.
 
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dxd is offline dxd Post #3  January 27,2012, 5:35pm
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I get that message too sometimes. I normally just click What If again and it works the second time.

If I don't have any new What If matches, it says something like "we're looking for more matches, in the meantime why don't you update your settings to find more matches."
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #4  January 27,2012, 6:41pm
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I'm crippled by the fear That I've fallen too far to love

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Thanks. Looks like yet another bug in the eHarmony system. I clicked it again and got two matches and then got the "looking for more matches ... " message. I guess I am just not matchable anymore
 
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skwm is offline skwm Post #5  January 27,2012, 11:01pm
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the breakage is ontological. insofar as What If exists, it is broken.

but this shocked me:

Gr8Guyn2008 wrote :
Thanks. Looks like yet another bug in the eHarmony system. I clicked it again and got two matches and then got the "looking for more matches ... " message. I guess I am just not matchable anymore.
you somehow managed to exhaust the font of What If matches. frankly, i'm impressed.
 
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yetanother2sername is offline yetanother2sername Post #6  January 28,2012, 9:22am
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Gr8Guyn2008 wrote :
Thanks. Looks like yet another bug in the eHarmony system.
Business as usual. As others have said, I find refreshing the screen sometimes fixes it. Otherwise, I just wait until the next day.
 
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yetanother2sername is offline yetanother2sername Post #7  January 30,2012, 8:00am
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Gr8Guyn2008 wrote :
"Sorry, something went wrong.
We're working to fix it, so check back soon."
I have now been getting this message every time I go to "What If?" for the past couple of days. If they're really "working to fix it," they're not working very quickly.
 
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Goomph is offline Goomph — Advice Member-Moderator Post #8  January 30,2012, 8:05am
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Seeing that some people have it and some do not, I suspect that they are probably still fine tuning the what if feature. That might explain the finicky behaviour. I wish they would fix the post editing issue already, that one is really ticking me off. Good thing I do not have the WHAT IF, it would add one more thing to raise my BP
 
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yetanother2sername is offline yetanother2sername Post #9  January 30,2012, 8:13am
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Goomph wrote :
Seeing that some people have it and some do not, I suspect that they are probably still fine tuning the what if feature.
That makes sense. I didn't realize that not everyone had it. I wish they would do the "fine tuning" before providing the feature to us.
 
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Goomph is offline Goomph — Advice Member-Moderator Post #10  January 30,2012, 8:19am
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Agreed .. I am not defending them, but every piece of software somewhat buckles and bends under real life usage. Unless they really use certain methods for producing the software. Which increases the cost and still does not guarantee that it will be bug free.Bug fre in IT world is a verr very expensive term.

I am only hoping that by the time I renew my subscription (And I hope I do not have to anymore after tonight's date! ) they will have it all fixed

yetanother2sername wrote :
That makes sense. I didn't realize that not everyone had it. I wish they would do the "fine tuning" before providing the feature to us.
 
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