How to tell if I've been archived or closed?


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mdepsmom is offline mdepsmom Post #1  June 22,2011, 8:13pm
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Newbie question . . . how can I tell if one of my matches has closed me, versus just archived me? So far I've only seen matches who have decided not to respond to me show up in my archived folder. I don't know if that's because they've only archived me and not closed me, or if that's just where they go even if they have closed me. But then, if they have closed me and they show up in archived, how can I tell the difference?

btw these boards have been so helpful to me. I've had so many of these types of questions come up, and can't really find any of the answers on the eharmony website, but have gotten tons of great info from everyone on these boards. So thanks for that
 
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nick222 is offline nick222 Post #2  June 22,2011, 8:42pm
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mdepsmom wrote :
Newbie question . . . how can I tell if one of my matches has closed me, versus just archived me?
If they've closed you, it will say so when you view their profile, and next to their name on your match list. There is no way to know if they've archived you.
 
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AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #3  June 22,2011, 10:27pm
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The only way for a match to end up in your archive folder is if you put them there. They don't move there automatically unless you have the auto archive feature turned on for when they close you.
 
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mdepsmom is offline mdepsmom Post #4  June 23,2011, 9:35am
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AndieIsMe wrote :
The only way for a match to end up in your archive folder is if you put them there. They don't move there automatically unless you have the auto archive feature turned on for when they close you.
I must have it set that way, b/c I'm getting matches in my archived folder that I most definitely have not put in there (e.g., matches to whom I have sent the first set of questions). How do I change that setting?
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #5  June 23,2011, 11:34am
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mdepsmom wrote :
I must have it set that way, b/c I'm getting matches in my archived folder that I most definitely have not put in there (e.g., matches to whom I have sent the first set of questions). How do I change that setting?
Auto-Archive is the default setting. To change that then click on the My Settings tab at the top of your profile page. Auto-Archive is on the Basic Preferences tab which should be opens when you click on My Settings.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #6  June 23,2011, 11:42am
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When someone closes you then the default is to move them to your Archive folder. If you look in the Archive folder, in the list of matches next to their name it should say that the Next Step is to Close Match. Also if you open their profile there will be a big orange button that says Close Match.

Personally I would prefer that when a match closes me that they get put into my Archive folder so that I know they have closed me. Otherwise it is just that a match has disappeared and I will likely not know which one it was.

If you have sent First Questions to a match and they are now in your Archive folder and you did not move them there AND it does not say Close Match next to their name or on their profile then:
1) There is yet another bug in eHarmony
2) Or eHarmony has introduced a new "feature" and did not let anyone know about it.
 
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mitchell175 is offline mitchell175 Post #7  June 23,2011, 12:51pm
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mdepsmom wrote :
I must have it set that way, b/c I'm getting matches in my archived folder that I most definitely have not put in there (e.g., matches to whom I have sent the first set of questions). How do I change that setting?
Why would you want to change that setting? If you unclick the AutoArchive button, then these matches would stay in your Communicating folder and you would never know that they will not reply because they've already closed you on their end.

I liked the AutoArchive function because it was easier to manage my matches and not worry about the ones who had closed me. Periodically, I would go through the archive folder and close any matches who had already closed me. (The big orange button will say "Close Match" as the only option).
 
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nick222 is offline nick222 Post #8  June 23,2011, 1:10pm
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mitchell175 wrote :
Why would you want to change that setting? If you unclick the AutoArchive button, then these matches would stay in your Communicating folder and you would never know that they will not reply because they've already closed you on their end.
You still know if they've closed you, because the option to close them appears next to their name on the list, and when you view their profile it says they've closed you and gives the date and time of the close.

I greatly preferred this option, because I could see they had closed me, and close them myself. With auto-archive they would just disappear, and I'd be wondering if they closed me or if I was just having a hard time finding them in my folder. Then there are TWO folders to dig through to try to find if they closed you or not. You can use the search function, but only if you remember their name and then only if it's not a common first name. (Lord knows how many Jennifers I had, for example). Much easier to just see that they've closed me, and close them.
 
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sr71blackbird is offline sr71blackbird Post #9  June 23,2011, 1:26pm
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mitchell175 wrote :
I liked the AutoArchive function because it was easier to manage my matches and not worry about the ones who had closed me. Periodically, I would go through the archive folder and close any matches who had already closed me. (The big orange button will say "Close Match" as the only option).
I turned off Auto-Archiving. For one thing, I can still contact them and who knows, they may actually reply to me.

And to the OP: Most closed matches occurr AFTER communication has begun, whether it is stage 1 to stage 4.

All Archives occur before any communication with the match has occurred.
 
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nick222 is offline nick222 Post #10  June 23,2011, 1:30pm
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sr71blackbird wrote :
I turned off Auto-Archiving. For one thing, I can still contact them and who knows, they may actually reply to me.
Unless it has changed recently, auto-archive is for matches who have closed you, and you can't contact them once they have.
 
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