stagingbulb is offline stagingbulb Post #1  June 19,2011, 8:05pm
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I had a match that I had initiated with GC with a few days ago. Today she answered my 5, sent me 5, and then closed me within the course of 5 minutes. I think I am going to leave her open for a bit and see if it was an errant mouse click.

Odd....
 
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annother is offline annother Post #2  June 20,2011, 3:01am
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Yes, that is odd.

I agree that it is probably a mistake. Is there any way to reconnect? My memory of EH is that there is not, but I could be wrong.
 
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TheThinker is offline TheThinker Post #3  June 20,2011, 3:26am
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stagingbulb wrote :
I had a match that I had initiated with GC with a few days ago. Today she answered my 5, sent me 5, and then closed me within the course of 5 minutes. I think I am going to leave her open for a bit and see if it was an errant mouse click.

Odd....
It happens.

For me, I never got caught up in watching time stamps on any communication, mine or hers...and like I said before, I don't trust EH's "superb" software in regard to any of this stuff...

Once they hit close, it simply doesn't matter.
I've moved on.
 
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sony12 is offline sony12 Post #4  June 20,2011, 5:32am
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I have had this happen to me a couple times before. Chances are she answered your questions by mistake and when she found out she answered them for the wrong person she closed you.

Also taking a few days to respond is a pretty slow communication pace anyway. Most of the time I get responses within hours and at the most a day (if they are interested). The ones that take longer then that seldom go anywhere because there isn't much interest to drive it along.
 
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stagingbulb is offline stagingbulb Post #5  June 20,2011, 6:00am
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sony12 wrote :
I have had this happen to me a couple times before. Chances are she answered your questions by mistake and when she found out she answered them for the wrong person she closed you.

Also taking a few days to respond is a pretty slow communication pace anyway. Most of the time I get responses within hours and at the most a day (if they are interested). The ones that take longer then that seldom go anywhere because there isn't much interest to drive it along.
A couple of days is the norm for my matches. It's normal for me. This time of year, folks are out playing in the sun, not hanging out around their PCs.

I agree though, she probably answered by mistake and just closed it off once she realized it. All good...
 
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Jennivere is offline Jennivere Post #6  June 20,2011, 6:02am
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You can ask to reopen the match if you think it is a mistake. If it isn't she will just ignore the request.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #7  June 20,2011, 6:35am
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I have similar things happen before. I also see a couple of possibilities for what is going on here.

1) It could have been an errant mouse click but this would be unlikely as the Close Match button is at the bottom of the profile and not next to the Return to Matches button.

2) She could have answered your questions and then realized that she was no the wrong profile and so closed. But would you really want to be with someone that is that scattered brained?

3) She was offended by one of your questions. Here again would you want to be with someone who was so sensitive that one of the canned eHarmony questions offends her?

If she closed you by mistake, until you close her she will have a Re-Open Match button next to your name in her Closed Matches folder. You can also contact Customer Care and ask that the match be re-opened. They will send her an e-mail telling her that you would like her to reconsider and re-open the match. She can then either accept or decline.
 
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MicMan is offline MicMan Post #8  June 20,2011, 1:20pm
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I've seen behavior like this before and in my experience, the mistake wasn't the close. Remember, that is still two-step process to close a match once you're in communication. You have to click to close and click that you really do want to close. That means that it is going to take at least two errant clicks of the mouse.

Like sony12 mentioned, a more likely scenario is that she accidentally answered your questions and realized she answered the wrong person.

You can contact Customer Care and ask them to try to reopen the match, but it will still depend on her agreeing.
 
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stagingbulb is offline stagingbulb Post #9  June 20,2011, 6:19pm
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I am thinking it was she accidentally answered, realized it, and popped the close. Unless I did the mistake close, I would never contact customer service to get one re-opened. That just seems stalker like and rather creepy.

I'll leave her without clicking the close button for a couple of days and then close her out. Not a big deal. Just thought it was kind of odd.
 
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AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #10  June 21,2011, 1:30am
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If it took her a few days to respond it could be she didn't realize that you hadn't gotten them until she also sent her 5 questions.

So, she was probably sitting there wondering why you hadn't taken the next step and got upset. Not everyone takes the time to read how the eH steps work. I bet she thought you already got her answers and questions and was miffed at your lack of a quick response.

You can always call customer care and ask them to send her a request to reopen.
 
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