Clicking a match is not bringing up the profile


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John003 is offline John003 Post #1  February 12,2011, 5:50am
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I wasn't sure where to put this since I couldn't find a "contact us" button. On two seperate occasions I've had matches where I would click their name to bring up the profile, but all I got was a refreshed page. I tried it again and the same thing happened. I tried 3 different browsers, IE, Mozilla, and Chrome. I also deleted all the histories and cookies. It's not every match though but just 2 random profiles. Any idea what is going on?
 
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TrekRyder10 is offline TrekRyder10 Post #2  February 12,2011, 6:05am
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John003 wrote :
I wasn't sure where to put this since I couldn't find a "contact us" button.
eHarmony Contact Information - click here! (eHarmony Contact Information Posted Here!) (eHarmony Contact Information Posted Here!)

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On two seperate occasions I've had matches where I would click their name to bring up the profile, but all I got was a refreshed page. I tried it again and the same thing happened. I tried 3 different browsers, IE, Mozilla, and Chrome. I also deleted all the histories and cookies. It's not every match though but just 2 random profiles. Any idea what is going on?
Everything you've tried is probably what eH would suggest anyways, however you should still contact them. Since it's only two matches, it's possible those matches no longer have profiles, and the canned "this member is no longer available" message could be broken.

The site has more bugs than a refurbished mattress factory.


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Last edited by TrekRyder10; February 12,2011 at 6:14am.
 
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John003 is offline John003 Post #3  February 12,2011, 6:07am
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Thanks, I just stumbled across those, heh
 
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