maruli is offline maruli Post #1  February 9,2011, 3:22pm
maruli's Avatar

looking for a MINDMATE sharing HYPOANIMALITY

Quick Study

Joined: Sep 2010

Germany

Posts: 64

See profile

Since about an hour, I cannot log in to EH anymore. I know my log in and password, and there was nothing happening, no new matches, no communication. Even though I know my correct password, I asked to send a new one about 5 times and never got an email.
Has anybody else similar problems?
 
 
CarefulDaughter is offline CarefulDaughter Post #2  February 9,2011, 3:30pm
CarefulDaught…'s Avatar

Newbie

Joined: Jan 2011

Posts: 15

See profile

I was locked out of eHarmony this afternoon, too. I used the "forgot password" link and was able to change my password and log in. I also had to reset my eHa password just now.
 
 
charmed59 is offline charmed59 Post #3  February 9,2011, 3:32pm
charmed59's Avatar

Life is good.

Veteran

Joined: Apr 2010

Northern California

Posts: 1,074

See profile

I got an email from eHarmony saying I needed to change my password. Now I haven't logged into eHarmony in over a week, nor have I tried, so I'm not sure where that came from but okay.
 
 
eHA_Admin_Lori is offline eHA_Admin_Lori — Advice Official Moderator Post #4  February 9,2011, 3:40pm
eHA_Admin_Lor…'s Avatar

My one wish for you, is love. :)

Moderator

Joined: Nov 2008

Santa Monica, CA

Posts: 5,120

See profile

Hi Maruli,

Sorry you haven’t been able to get your password reset. I’ll put you in touch with our Customer Care team and they’ll be able to help you.

Best,

Lori
 
 
maruli is offline maruli Post #5  February 9,2011, 3:42pm
maruli's Avatar

looking for a MINDMATE sharing HYPOANIMALITY

Quick Study

Joined: Sep 2010

Germany

Posts: 64

See profile

thanks Lori.
I am trapped in a circle. I finally got an email of account notification with a link. But that link just sends me back to the same page, where I have to ask again for a new password.
 
 
OlderButWiser0549 is offline OlderButWiser0549 Post #6  February 9,2011, 3:46pm
OlderButWiser…'s Avatar

Power Poster

Joined: Oct 2010

Delaware County, PA

Posts: 7,227

See profile

I've had problems, too, since late this afternoon; same as posted above. I have new passwords now for eH and eHA and that part seems stable (so far).

But I've also been having trouble posting the last hour or so, in the WNCT group. Every time I submit a post the post goes up OK but instead of the page reloading I get sent to an error page with the message,

"Unable to add cookies, header already sent.
File: /data/advice/pringo_nfs/release/trunk/pringo/pringo/boards/includes/class_core.php
Line: 3254"

Major, MAJOR flakiness going on here...

===================

Edit: and after posting the above, I got sent off to a page which told me,

"The following errors occurred with your submission:
This forum requires that you wait 10 seconds between posts. Please try again in 5 seconds.

Reply to Thread: Has EH Technical Problems?"

and ended with a fresh edit box containing the text I had just posted.
Last edited by OlderButWiser0549; February 9,2011 at 3:49pm.
 
 
zxzxcarlos is offline zxzxcarlos Post #7  February 9,2011, 3:49pm
zxzxcarlos's Avatar

Joined: Feb 2011

Posts: 1

See profile

This is the e-mail I got.

wrote :
Dear Member,

As a precautionary measure, we have reset your password for eHarmony.com. Please click here to change your password, which you will need to do in order to log on:
[Link removed by moderator]

The security of your password on all Internet sites you use is important, so we recommend following these tips and consider changing your other passwords using these guidelines as well:
  • Create a strong password of at least 8 characters, composed of lowercase and uppercase letters, numbers and symbols
  • Create different passwords for each Internet site you use
  • Change your passwords every few months
Thank you for being an eHarmony user, and we apologize for the inconvenience. If you need help resetting your password after you have accessed the link above, you may contact our Customer Care team at passwordsupport@eharmony.com or 877-904-4812.

Regards,

eHarmony Customer Care
 
 
eHA_Admin_Lori is offline eHA_Admin_Lori — Advice Official Moderator Post #8  February 9,2011, 3:50pm
eHA_Admin_Lor…'s Avatar

My one wish for you, is love. :)

Moderator

Joined: Nov 2008

Santa Monica, CA

Posts: 5,120

See profile

OlderButWiser0549 wrote :
But I've also been having trouble posting the last hour or so, in the WNCT group. Every time I submit a post the post goes up OK but instead of the page reloading I get sent to an error page with the message,

"Unable to add cookies, header already sent.
File: /data/advice/pringo_nfs/release/trunk/pringo/pringo/boards/includes/class_core.php
Line: 3254"
We got this complaint from another Member as well - tech is looking into it now. Sorry for the inconvenience. I believe if you go back to the thread you will see that in fact, your post was posted. If that is not the case, please shoot me a PM and let me know which thread and what browser / OS you're using.

Thanks OBW!
 
 
CreativeNan is offline CreativeNan Post #9  February 9,2011, 3:50pm
CreativeNan's Avatar

is cooking!

Veteran

Joined: Sep 2010

NJ

Posts: 1,737

See profile

I recieved the same email notification of password reset. I didn't ask for a reset...
AND
I also get the cookies header error messages!!!
 
 
eHA_Admin_Lori is offline eHA_Admin_Lori — Advice Official Moderator Post #10  February 9,2011, 3:55pm
eHA_Admin_Lor…'s Avatar

My one wish for you, is love. :)

Moderator

Joined: Nov 2008

Santa Monica, CA

Posts: 5,120

See profile

CreativeNan wrote :
I also get the cookies header error messages!!!
Nan, did your post end up appearing on the boards, per my note to OlderButWiser above?

If not, please PM me with the link to the thread you attempted to post in, and what browser / operating system you're using.

Thanks and sorry for the trouble!
 
 
Closed Thread


« Profile review, female 33 | Using eHarmony | eH and Firefox issues »
Topic Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new topics
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Topics
Topic Topic Starter Board Replies Last Post
eHA technical problems and ads becoming a problem? D_Lion Talk to your Community Team 28 September 10,2010 3:46pm
Problems on facebook Matador73 Relationships 7 March 7,2010 1:04pm
Chronic Sinus Problems peppermint4209 Health & Wellness 9 December 29,2009 8:36pm
technical problems atuconamor Using eHarmony 3 November 18,2009 12:44pm

Looking for a Great Relationship?

Get started now. Fill out this form and take the questionnaire to receive your matches.

First Name:

I'm a:
seeking

Postal Code:

Country:

Email:

Confirm Email:

Password:


How did you hear about us?


Latest on our Dating Advice Discussion Boards

“ Where's the other boot?” –  Breezy1

Join the “She stared at my feet. Is this normal?” discussion

“Exit interviews are highly recommended in many dating books and in other life strategy books. They are very effective. I think he would answer honestly to the some point. I know that is horrible and ... ” –  biking_girl

Join the “Exit interview after unsuccessful date” discussion

“And I'd also add that while a successful stable job down the road and a solid income is helpful in attracting a woman, it's no guarantee that finding love will be easy for you. I know plenty of men ... ” –  boschimsp

Join the “Should I ever date in college?” discussion

“I think if someone says they can't meet you for weeks, they are lukewarm interested. Even if he were truly busy with a project, he'd be able to drop you an email or a text here and there. I took ... ” –  Carole1520

Join the “Did he poof?” discussion

“ Yes, illegal aliens aren't treated as illegals. lol OP, trust your gut. A few months ago, I met a guy on match, who said his membership was expiring, and gave me his IM so we could chat. I ... ” –  Carole1520

Join the “Match from another country...is he a "fraud"?” discussion

“Stop humping my leg.” –  Breezy1

Join the “Comment to win a FREE month of eHarmony!” discussion

“I thought this thread was about exercise. Positive OP though...nice to see.” –  Breezy1

Join the “It's a matter of fit” discussion



All times are GMT -8. The time now is 7:36pm.

Discussion Boards Archive

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0