db2514 is offline db2514 Post #1  January 8,2011, 4:14pm
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I sent an ice breaker to someone asking if they wanted to chat they responded saying they would. Should I go through the question process or send an email? what is the normal protocol?
 
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AndieIsMe is offline AndieIsMeAdvice Member-Moderator Post #2  January 8,2011, 6:19pm
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Welcome to the boards, db2514.

everyone uses eH in their own way. Some would say sending an Ice Breaker is the wrong move. I don't like them, personally.

So, how did they respond? With an Ice Breaker? 1st set of questions? An OC message?

If they sent the 1st set of question you might want to follow that lead. If they responded with an OC message (this means a direct e-mail type message, skipping the Guided Communication process) and you have accepted it, the ball is now in your court and you would need to respond with an OC message of your own.

If they sent you an Ice Breaker, you can either send 1st questions or an OC message. There is no "set" protocol. But, given they didn't respond with questions, I would take a guess that they are a non-paying member.



Ok, so my suggestion on this is to send your 1st questions and NOT an OC message. Unless you are good with a first e-mail and actually include talking points from your match's profile, you most likely will fail with one. I say this from experience and from reading posts here about "Epic Fails" on direct to OC messages. Typically because they were one liners and did not ask their match anything.
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_KateAdvice Official Moderator Post #3  January 9,2011, 3:01pm

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Hi Db2514,

I'd agree with Andieisme -- hope you get a response. Let us know how it goes.

Best of luck,

~Kate
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