TheThinker is offline TheThinker Post #1  January 3,2011, 6:46am
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So what really happens if someone decides to temporarily turn off matching?(from your view of their profile)
In your attempts to contact them either through GC or email, will you get a message saying "this person has turned off their matching" or similar??
Or, will you just not "see" their profile, at all?
(I did a search for an answer, but didn't see anything relevant to my question)

So far, I've never had to do turn off matching and have never(at least knowingly) seen anyone's profile who has done it...
 
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TrekRyder10 is offline TrekRyder10 Post #2  January 3,2011, 7:02am
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The only things that happens is you won't be sent any new matches and no one will receive you as a match.

Your profile is still viewable, and any old match still open can still contact you, They would not receive any type of out of office reply.

You can always put a message in your profile.


Hopefully you're turning matching off for the right reasons and not just taking a break..
Last edited by TrekRyder10; January 3,2011 at 9:21am.
 
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SearchingHoping is offline SearchingHoping Post #3  January 3,2011, 7:14am
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Trek is right.

As far as I know, if you want to prevent your existing matches from seeing your profile, the only way is by closing your account completely. Existing matches who click on your name would get a message saying that your profile is no longer available.

In my experience, if you still have $ credit on your account, even if you try to close it, it will not be completely closed until the due date. (maybe you can ask Customer Help if you want your account to be closed before its due date).
 
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Getting_There is offline Getting_There Post #4  January 3,2011, 3:10pm
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TheThinker wrote :
So what really happens if someone decides to temporarily turn off matching?(from your view of their profile)
In your attempts to contact them either through GC or email, will you get a message saying "this person has turned off their matching" or similar??
Or, will you just not "see" their profile, at all?
(I did a search for an answer, but didn't see anything relevant to my question)

So far, I've never had to do turn off matching and have never(at least knowingly) seen anyone's profile who has done it...
When I turn off my matches I also change the photo sharing options so that existing matches can't see my pictures. Occasionally I found some really old matches would contact me and so I figured turning off the photos would help discourage them from contacting me.

Also whenever I decided to turn my matching back on, I tweaked my profile (after setting my photos back on for viewing) so all my matches would notice (as profile/photo updates always seemed to be a trigger for active matches to view my profile again).
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #5  January 3,2011, 3:23pm

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Hi TheThinker -

Just to verify, here -- if someone turns off their matching feature, their matches will never know. All the matches that the person has received previous to turning off the feature will remain in the status that they were in.

As SearchingHoping said, if someone closes their account, their profile becomes unavailable and goes into closed status.

You can close while you're still a member unless you still have payments pending. When in doubt, we do encourage contacting Customer Care for assistance: eHarmony Support Home Page.

Getting_There - that's courteous of you to "discourage" matches when you weren't active. Interesting tactic! Although the hiding photos setting isn't available to all members.

All the best,

~Kate
eHarmony Advice Host
 
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Diann1950 is online now Diann1950 Post #6  January 3,2011, 3:39pm
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If you are turning off matching and wanting to close your account make sure that you delete the payment options or you will be billed for another term. Happened to my guy, while we are very happy with the result the extra 6 mo. payment would have bought some very nice dinners out.
 
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