Franklin551 is offline Franklin551 Post #1  November 2,2010, 3:46pm

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Sorry if I posted this in the wrong forum.

For an unknown reason I cannot stay login the forums. The system never remembers me. I always check the box "remember me". Is anyone else having this problem?
 
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pammersw is offline pammersw Post #2  November 2,2010, 3:54pm
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yep. eHA does that sometimes.

A week ago, eH was logging me out after 15-20 minutes!!!!! Extremely frustrating when I hit "submit" while thinking "it's only been a few minutes, no way I've timed out, I don't need to bother copying and saving this just in case" followed quickly by "ARGHHHHH!"
 
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annother is offline annother Post #3  November 2,2010, 5:34pm
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Nope. This has not happened to me. Ever.
 
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cafelover80 is offline cafelover80 Post #4  November 2,2010, 6:04pm
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This is happening to me right now!!!
 
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StuckOnYou is offline StuckOnYou Post #5  November 3,2010, 8:28am
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This has always been a problem for me. I'm running Firefox 3.6.12 under linux although it happens on my windows 7 box as well.

If anyone has a suggestion/solution for how to fix it, it would be most welcome.
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_KateAdvice Official Moderator Post #6  November 3,2010, 9:35am

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Hi Everyone,

I've passed this information along to our technicians. Sorry to hear that some of you have been having issues.

In the meantime, have any of you tried to clear your Temporary Internet files and cookies?

Thanks for your patience.

~Kate
eHarmony Advice Host
 
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StuckOnYou is offline StuckOnYou Post #7  November 4,2010, 6:02am
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Thanks Kate, and yes, I have tried clearing firefox's cache and cookies; it doesn't help.
 
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