nightling is offline nightling Post #1  June 12,2010, 12:10pm
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Is there some way to turn off emails from eharmony? I don't want to receive notifications of matches or messages from matches. I just want to check the site when I'm ready to check it.
 
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D_Lion is online now D_Lion Post #2  June 12,2010, 12:29pm
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You could point them to a special e-mail address, which you don't use for messages you want to get.
 
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eH_Advice_Host_Renee is offline eH_Advice_Host_Renee Post #3  June 12,2010, 12:32pm

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Hi nightling,

I'm afraid you can't unsubscribe from all eHarmony e-mails. Part of the service we provide our members is to send them account-relevant notifications, such as new match and communication notifications.

However, as an alternative, some members create a folder within their email program and have emails from us forwarded to that particular folder. Or they'll create an e-mail account to be used specifically for eHarmony.

But, if you'd like, you can unsubscribe your e-mail address from our promotinal and informative distribution list. You can do so by clicking on the My Settings tab and then the E-mail Settings sublink.

All the best,

-Renee
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Northern_Mirage is offline Northern_Mirage Post #4  June 12,2010, 12:33pm
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That would be an interesting feature. My inbox has a lot of match communication messages. I've looked for a setting, but it seems that it's a package deal. Every match communication has the same message at the bottom of the email statin "If you no longer wish to receive matches and Match Notification e-mails, you will need to turn your matching off."
 
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TrekRyder10 is offline TrekRyder10 Post #5  June 12,2010, 1:47pm
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eH_Advice_Host_Renee wrote :
Hi nightling,

I'm afraid you can't unsubscribe from all eHarmony e-mails. Part of the service we provide our members is to send them account-relevant notifications, such as new match and communication notifications.
-Renee
eHarmony Advice Host
Renee are you positive about this? Customer care was able to turn-off all emails for me about a year ago. I no longer receive any new matches or communication notifications emails.
 
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neardc is offline neardc Post #6  June 12,2010, 5:53pm
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D_Lion wrote :
You could point them to a special e-mail address, which you don't use for messages you want to get.
Or, create a filter that automatically dumps them into a folder you create for that purpose (you'll still get them, but at least they won't be in your inbox).

It does seem odd that it's not possible to turn off notifications....
 
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nightling is offline nightling Post #7  June 12,2010, 9:43pm
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I just don't want to get them at all. I will check the site regularly, but I find the constant barrage of matches and the communications very distracting for some reason. Because of my job, I have to monitor emails throughout the day and being a deadline writer, mind wandering is not really helpful. The match communication just kind of interferes with my focus.

I guess the only alternative is a dummy email account. But then I have to go to the trouble of deleting them. It's kind of a pain.

I wish they'd consider letting us determine whether to receive these emails instead of deciding they know what's best.
Last edited by nightling; June 12,2010 at 9:48pm.
 
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nightling is offline nightling Post #8  June 12,2010, 9:44pm
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dupe
Last edited by nightling; June 12,2010 at 9:47pm.
 
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neardc is offline neardc Post #9  June 12,2010, 9:59pm
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Nightling - If you are using something like Outlook, you can create a filter that will keep the emails from ever appearing in your inbox. You can either have them go to a folder that your create to hold them (where you can then either delete them periodically or ignore them all together), or directly into your "trash" file.

Creating a dummy account that you don't visit is of course also an option.
 
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nightling is offline nightling Post #10  June 12,2010, 10:13pm
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neardc wrote :
Nightling - If you are using something like Outlook, you can create a filter that will keep the emails from ever appearing in your inbox. You can either have them go to a folder that your create to hold them (where you can then either delete them periodically or ignore them all together), or directly into your "trash" file.

Creating a dummy account that you don't visit is of course also an option.
I understood your suggestion, neardc, but having them in a folder in the same inbox is not much help. Clicking on a folder inside the email account once you've logged in to check messages is just too easy and too tempting.

I need to get them out of the mix entirely.
 
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