Site Issues 5/27/2010 – WORK-AROUND UPDATES!


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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #1  May 26,2010, 10:05am

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Hi Everyone,

Just in case you missed the latest update...

Thanks for your patience as we resolved today's site issues. Everything is now operating normally. We apologize for any inconvenience you may have experienced.

All the best,

~Kate
eHarmony Advice Host
 
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tweet37 is offline tweet37 Post #2  May 26,2010, 1:09pm
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has all the tools and can........satisfy

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Never mind, it's fixed.
Last edited by tweet37; May 26,2010 at 1:26pm.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #3  May 26,2010, 5:51pm
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I'm crippled by the fear That I've fallen too far to love

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Which site was it that was having the problems that are supposedly resolved?

The dating site is having photo issues all day today and still at this time

The Advice site is have problems also which have been intermittent all day and still at this time.
 
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livenlearn is offline livenlearn Post #4  May 26,2010, 9:02pm
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Yay! spring has sprung.

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Yup. the pages are not loading right and other strange things happening.
 
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vax72 is offline vax72 Post #5  May 26,2010, 11:10pm
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The problems are NOT resolved! At least for the UK site.

I cannot logon as each time I type in my password it takes me back to the logon screen.

Tried on a couple of different machines, so not at this side.

Been 12+ hours now.
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #6  May 27,2010, 7:12am

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Hi Everyone,

I’m sorry that some of you are still having problems!
We now have instructions to work around this issue posted on our FAQs pages at the following links:


Vax72,


Now the UK work-around instructions are posted. In the meantime, if anyone is still experiencing this and you can’t reach the FAQs page, please send me or Renee a PM, I’ll be more than happy to assist.

Best regards,

~Kate
eHarmony Advice Host
Last edited by eH_Advice_Host_Kate; May 27,2010 at 10:16am.
 
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jennieterry is offline jennieterry Post #7  May 28,2010, 11:35am
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wating patiently

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i havent gotten any new matches in a week is there something wrong with me or the site
 
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NYCpigeon is offline NYCpigeon Post #8  May 29,2010, 3:52pm
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There are oceans of feelings between us

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The site is down again today?
 
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derek74 is offline derek74 Post #9  May 30,2010, 8:01am
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Apologies if this issue has been addressed in another thread that I haven't found, but I'm "bugged" by the fact that the "Stub Hub" advertisement div floats on top of/obscures the large view of my match photos. Sometimes I can't see half of someone's face because I'm being spammed. Annoying! Please fix Thanks!
 
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livenlearn is offline livenlearn Post #10  May 31,2010, 8:13am
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Yay! spring has sprung.

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Why do I have to sign back in after having sent a PM?
Also I have to sign in several times, sometimes.
And it seems the friends requests are not working right.
 
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