SirJohn is offline SirJohn Post #1  May 22,2010, 5:46pm
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People always complain about infrequent matches and such. I'm mostly concerned about the horror stories that are told about customer service/charges to your account after you quit. Are those true, or are they exaggerated
 
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bluskies4ever is offline bluskies4ever Post #2  May 23,2010, 1:10am
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My card was never charged after my one year was up. It's important to check the don't auto renew box and then not log into your account after your membership is through. Most issues occur when people sign up for the one week free trial thingy.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #3  May 23,2010, 7:59am
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SirJohn wrote :
People always complain about infrequent matches and such. I'm mostly concerned about the horror stories that are told about customer service/charges to your account after you quit. Are those true, or are they exaggerated
I would say that eHarmony is a reputable company and is well respected in the business world as a company therefore they are not going to do something underhanded. However, as mentioned there is a choice to automatically renew your subscription and the default is "yes". So you would want to check and make sure that you have this setting for which way you want renewal to happen.

Now in reference to your thread title. In the past I would have said that eHarmony was a good dating site. With the recent changes I can no longer recommend eHarmony as a good dating site. I also have no other site to recommend, so you are on your own with whether you want to join.
 
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SirJohn is offline SirJohn Post #4  May 23,2010, 9:15am
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Gr8Guyn2008 wrote :
I would say that eHarmony is a reputable company and is well respected in the business world as a company therefore they are not going to do something underhanded. However, as mentioned there is a choice to automatically renew your subscription and the default is "yes". So you would want to check and make sure that you have this setting for which way you want renewal to happen.

Now in reference to your thread title. In the past I would have said that eHarmony was a good dating site. With the recent changes I can no longer recommend eHarmony as a good dating site. I also have no other site to recommend, so you are on your own with whether you want to join.
The changes being?......
 
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mrflyer is offline mrflyer Post #5  May 23,2010, 1:43pm
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I no longer recommend it, either, due to the recent downgrades and the feeling I get that they don't really care what their paying customers want.
 
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AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #6  May 23,2010, 1:54pm
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Downgrades, upgrades, those are all subjective. I personally like the eH way of introductions and Guided Communication. It's so much better than the supermarket style of some other sites.

If you think it will be the right way for you, use it. If you think you want to just browse profiles and won't have use of the guided communication, then it may not be the right site for you.
 
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D_Lion is online now D_Lion Post #7  May 23,2010, 2:17pm
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Make a profile and check the site through the free weekends before spending for it.

Where I live I had been getting one match about every three weeks. (This weekend I got one, my first since April 2.) Considering that most matches are not customers, and most of those who are are not compatible, if you live in a relatively isolated area, and can not or will not travel, using eHarmony may not be your best option.

When I used it while living elsewhere, I bought it for the full year (which is what I recommend unless you are very appealing to the opposite sex.)

I find the searchable sites too frustrating, since most women ignore their messages (too much wasted time writing such people.) So, if you see that you are getting a decent level of suitable matches, I do think it is one of the best values for the money available in dating.
 
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moonbeam68 is offline moonbeam68 Post #8  May 23,2010, 2:45pm
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If you decide to join, keep in mind that most people who show up as "matches" may not be using EH for a long time. Unlike other dating sites, there is not information about when a person last logged in. So you may be trying to initiate communication with inactive people and may not hear from them for a long time. This is a major problem.
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #9  May 23,2010, 5:19pm

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Hi SirJohn,

Welcome to eHarmony and eHarmony Advice!

You’re asking a good group of people, because we discuss the ins and outs of eHarmony a lot in these forums.

I really like D_Lion’s suggestion. There’s no harm at all in taking the Relationship Questionnaire, creating a profile, seeing what kind of matches you get. We often even have Free Communication Events if you’re interested in testing it out a little before going for it.

Regarding the renewal, it is considered a discount if you want to keep searching after your initial subscription is over. You can either turn it off on the Account Settings page (under the My Settings tab) as well as contact our Customer Care team through our Help page: eHarmony Support Home Page and request a confirmation that it’s been disabled.

It also might help you to browse through the articles on the Using eHarmony articles page: Online dating tips : eHarmony Advice to get a greater sense of how to take the greatest advantage of all that the site has to offer. You'll find a lot on that page about inside tips to opening your matching options.

Hope you continue to join us in discussions!

~Kate
eHarmony Advice Host
 
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myusernamehere is online now myusernamehere Post #10  May 23,2010, 6:14pm
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No. You'd just be throwing your money away. You're better off going to a club/bar. At least there it won't cost you anything to get rejected.
 
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