PhillyCheesePlease is offline PhillyCheesePlease Post #1  May 17,2010, 6:17pm
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Dear EHarmony,

Please give us a mass close button. I am developing mouse clicker finger from this new archiving system. If I archive a match, it means I'm not interested. Nothing will change, unless she wins the lottery. Please let us click a mass close button on the archived matches...my clicker finger is growing weary.
 
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livenlearn is offline livenlearn Post #2  May 17,2010, 6:23pm
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PhillyCheesePlease wrote :
Dear EHarmony,

Please give us a mass close button. I am developing mouse clicker finger from this new archiving system. If I archive a match, it means I'm not interested. Nothing will change, unless she wins the lottery. Please let us click a mass close button on the archived matches...my clicker finger is growing weary.
Interesting.
Your matches have dodged a bullet it seems.
 
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TrekRyder10 is offline TrekRyder10 Post #3  May 17,2010, 6:24pm
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I'd rather have a pat's cheese steak then a button!

There is already a recent thread on this subject, the eH product team replied in it, but it never hurts to ask again...

(Mass Archive/Close)Mass Archive/Close

A quick fix would be, the option to close or archive from the new tab.
Last edited by TrekRyder10; May 17,2010 at 6:28pm.
 
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neardc is offline neardc Post #4  May 17,2010, 6:43pm
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TrekRyder10 wrote :
There is already a recent thread on this subject, the eH product team replied in it, but it never hurts to ask again...

(Mass Archive/Close)Mass Archive/Close

A quick fix would be, the option to close or archive from the new tab.
Unfortunately, their response only shows how incredibly tone deaf they are to understanding people's concerns and how little they understand about how users actually interact with the system. It's quite discouraging, really (and, for now at least, the recent changes are a primary reason why I have decided not to resubscribe...).
 
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TrekRyder10 is offline TrekRyder10 Post #5  May 17,2010, 7:19pm
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neardc wrote :
Unfortunately, their response only shows how incredibly tone deaf they are to understanding people's concerns and how little they understand about how users actually interact with the system. It's quite discouraging, really (and, for now at least, the recent changes are a primary reason why I have decided not to resubscribe...).
Well, maybe with the monthly feedback threads started by the eH product team, they will hear us better than trying sorting through all the threads/posts.

When my subscription expires in July. I doubt I will renew, but my reasons have nothing to do with the recent changes. I don't have a problem with them, except the extra step it takes to close.
Last edited by TrekRyder10; May 17,2010 at 7:22pm.
 
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jennieterry is offline jennieterry Post #6  May 18,2010, 7:00pm
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massive close thing would be nice cause all 95 people im communicating with have not communicated with me its fruesterating just close the match not leave me there going crazy having me nudge you every seven days before you close me this site has made me crazy and stressed and they took all my money blah
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #7  May 18,2010, 7:22pm
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neardc wrote :
Unfortunately, their response only shows how incredibly tone deaf they are to understanding people's concerns and how little they understand about how users actually interact with the system. It's quite discouraging, really (and, for now at least, the recent changes are a primary reason why I have decided not to resubscribe...).
I think that the response by the Product Team in the thread referenced by TrekRyder underscores that the only people on the eHarmony payroll that listen and understand are Lori, Kate and Renee.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #8  May 18,2010, 7:25pm
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TrekRyder10 wrote :
Well, maybe with the monthly feedback threads started by the eH product team, they will hear us better than trying sorting through all the threads/posts.

When my subscription expires in July. I doubt I will renew, but my reasons have nothing to do with the recent changes. I don't have a problem with them, except the extra step it takes to close.
I will probably not renew my subscription when mine expires in July also. In my case it is related to the recent downgrade.
 
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MicMan is offline MicMan Post #9  May 19,2010, 12:13pm
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neardc wrote :
Unfortunately, their response only shows how incredibly tone deaf they are to understanding people's concerns and how little they understand about how users actually interact with the system. It's quite discouraging, really (and, for now at least, the recent changes are a primary reason why I have decided not to resubscribe...).
And to make matters worse, not only do they only seem to only hear what they want to hear, they're great spinning things around and blaming users. I guess I'd be swimming in women if only I retook the questionnaire. That would apparently fix all of the problems I've had with the various downgrades.

I just think that there was a big paradigm shift at eHarmony to stop really caring about the people that actually buy the product.
 
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jennieterry is offline jennieterry Post #10  May 30,2010, 8:11pm
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im not going to wine and moan anymore about this site theres enough people i see doing that i will stay possitive and hopefull
 
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