PinkLilies is offline PinkLilies Post #1  May 16,2010, 3:36pm
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I don't understand, what happens to a match if I 'archive' them? Will they get a message saying that I archived them? Will I be put in their archive folder? What is the purpose of archiving a match? Are you supposed to archive a match that you don't think has potential at all? It seems to me that you should just close those matches. Are you supposed to archive people that you are interested in, but are currently too busy with other matches to start communication with them? Is this a way to put them on hold until later? I just don't get it...
 
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MicMan is offline MicMan Post #2  May 16,2010, 3:44pm
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I think a lot of people are still trying to find their way with the archive system.

I think the idea is so that people don't close out matches so quickly. The hope is instead of closing a photoless match or a match with an incomplete profile, you'll archive them and come back to them when they post photos or complete their profile.

You don't get a message if you've been archived, so another match really doesn't have any idea that they've been archived.

Honestly, I don't see the point of the archive system and I think it was a very big downgrade to the service. I agree, if you don't have any interest in a match, just close the match and move on.
 
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Atticus7 is offline Atticus7 Post #3  May 16,2010, 8:00pm
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The archive change is not an improvement. For eHarmony subscribers anyway (it probably saves eHarmony money since they no longer have to respond to complaints about closed messages).

You can't truly close people anymore. It requires action on both parts before the "reopen" disappears and you're done with it. If there is no action on the other side, well that's it (even if they haven't been active since the great depression, which eHarmony doesn/'t tell you).

These people need to get their act together. They're not encouraging communication, they are encouraging inaction. They're gradually moving towards the Match model, probably due to revenue possibilities. I think most people who came to eHarmony originally wanted to stay as far away from that as possible.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #4  May 17,2010, 6:12am
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PinkLilies wrote :
I don't understand, what happens to a match if I 'archive' them? Will they get a message saying that I archived them? Will I be put in their archive folder? What is the purpose of archiving a match? Are you supposed to archive a match that you don't think has potential at all? It seems to me that you should just close those matches. Are you supposed to archive people that you are interested in, but are currently too busy with other matches to start communication with them? Is this a way to put them on hold until later? I just don't get it...
When you put a match in your Archive folder they are not notified of this fact. Your profile will stay in the New folder. I believe that if they had sent you a communication and you move them to your Archive folder that you will then go back to their New folder but I am not sure about this.

If you are not at all interested in a match then you should close them. If they are in your New folder you have to Archive them first then go to your Archive folder and open them again and choose the Close at the bottom of their profile.

When you close a match then your profile will be moved to the Archive folder from which they will only have the option to close the match.

I agree with you (and others) that the Archive function is confusing and worthless. And yes this is nothing more than putting someone on hold, a feature that eHarmony got rid of more than a year ago.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #5  May 17,2010, 6:19am
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Atticus7 wrote :
...
These people need to get their act together. They're not encouraging communication, they are encouraging inaction. They're gradually moving towards the Match model, probably due to revenue possibilities. I think most people who came to eHarmony originally wanted to stay as far away from that as possible.
According to the financial people eHarmony (before the great site downgrade) was the largest dating site, had good growth prospects and a sound financial investment.

I came to eHarmony because after trying Match and Yahoo! Personals without any success I decided to try another site. I have stayed because the matches that I get are of a higher quality and I used to get dates from my eHarmony matches. I might add that I have had no communication from a match nor gotten any dates since the site downgrade.
 
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Alistair is offline Alistair Post #6  May 17,2010, 7:52pm
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It would be interesting to hear from eharmony on just what the point is of the archive system.
I always tried to close out people in whom I had no possible interest, as a courtesy, and was fine if that was done to me. Now there is no way for this to happen, and people will waste their time on those who would otherwise have closed them.
How this is supposed to help is a mystery.
 
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TrekRyder10 is offline TrekRyder10 Post #7  May 17,2010, 7:56pm
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Last edited by TrekRyder10; May 17,2010 at 8:20pm.
 
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cal_dude is offline cal_dude Post #8  May 18,2010, 1:27pm
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Gr8Guyn2008 wrote :
According to the financial people eHarmony (before the great site downgrade) was the largest dating site, had good growth prospects and a sound financial investment.

I came to eHarmony because after trying Match and Yahoo! Personals without any success I decided to try another site. I have stayed because the matches that I get are of a higher quality and I used to get dates from my eHarmony matches. I might add that I have had no communication from a match nor gotten any dates since the site downgrade.
Yup, people aren't closing properly (no one-click close) yet are replying less now (more confusing features and no final message so a price of a misunderstood statement is higher)
 
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Matt1964 is offline Matt1964 Post #9  May 19,2010, 12:53am
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Alistair wrote :
It would be interesting to hear from eharmony on just what the point is of the archive system.
I always tried to close out people in whom I had no possible interest, as a courtesy, and was fine if that was done to me. Now there is no way for this to happen, and people will waste their time on those who would otherwise have closed them.
How this is supposed to help is a mystery.
They have replied here and their answer is utter gobbledygook. What really matters is you, a paying member, don't like it--but that is irrelevant to them.

If I initiate contact, the next day I now send the girl this email:


I have a favor to ask you, eH recently changed both its matching systems and its method of closing matches--they did this to we members' detriment to improve their ever faltering stats...but anyway, if you are a legitimate, paying member who feels she was mismatched with me and there is no interest, that's great, no problemo, but if you are then would you close me out?

I am finding that only about 1 in 20 matches here are even paying members and as such able to communicate, thus eH is a complete waste of my time. Personally, I am finding for free more interesting women at the dry cleaners and QFC wine department Good ol' eH is flooding us with 'free weekend' and other non-paying matches which wastes the time of both you and me, IMHO.

Caveat emptor, right?

Best,
Matt
 
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2clueless is offline 2clueless Post #10  May 19,2010, 6:40am
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wrote :
If they are in your New folder you have to Archive them first then go to your Archive folder and open them again and choose the Close at the bottom of their profile.
I logged on here to ask this very question.

Why can't I just close someone right away but have to file them to my archive then close? So annoying.

I just got back after a brief hiatus and me no likey the downgrades.
 
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