MW77009 is offline MW77009 Post #1  May 2,2010, 8:35pm
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So what serious users of this service supposed to do with the latest level of complexity added to this whole thing: the choice to "archive a match"? What is supposed to be accomplished by this? I do not see that it adds anything and, if anything, it takes away the limited feedback we can give others with whom we interact.
 
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AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #2  May 2,2010, 9:50pm
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I'm confused at how this takes away the feedback we give to each other on eH. You can still close your matches, if that is what you are referring to, you just have to do it from the archive tab. Hope this helps.
 
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MW77009 is offline MW77009 Post #3  May 3,2010, 4:19am
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Its simple, you just close them without a reason now. Before, you had to give a reason or you just did what many do which is select other. I just don't get purpose archiving serves beyond just closing the match.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #4  May 3,2010, 9:38am
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MW77009 wrote :
So what serious users of this service supposed to do with the latest level of complexity added to this whole thing: the choice to "archive a match"? What is supposed to be accomplished by this? I do not see that it adds anything and, if anything, it takes away the limited feedback we can give others with whom we interact.
MW77009 wrote :
Its simple, you just close them without a reason now. Before, you had to give a reason or you just did what many do which is select other. I just don't get purpose archiving serves beyond just closing the match.
Join the club. All archiving has done is make it more steps to close a match.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #5  May 3,2010, 9:59am
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AndieIsMe wrote :
I'm confused at how this takes away the feedback we give to each other on eH. You can still close your matches, if that is what you are referring to, you just have to do it from the archive tab. Hope this helps.
It used to be that when you closed someone that you HAD to provide a reason. Instead of adding an option, for those that found having to give a reason for closing to be stupid, to just close without having to give a reason they changed it so that you CAN'T give any reason. My analogy to this is that when you call me with a wrong number, I used to say "sorry I think you have a wrong number" but now I don't say anything I just slam the phone down.

The other part of the close procedure that has gone away is that when someone would close you, you had the opportunity to send a Final Message if you chose. Some of the final messages were that you had corrected a deficiency in your profile (like added a photo) and would like them to now reconsider. Now you do not even have the opportunity to wish them well in their search. Here again it is like I am just slamming the door in someones face.

A third part that has been taken away from the closing process is that now there is no way to re-open a match. I don't know if you can still request Customer Care to re-open or not.

eHarmony has constantly preached politeness in using their system with your matches and through the deletion of all these features from the closing process they have also removed any form of politeness from the process.
 
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AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #6  May 3,2010, 10:09am
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Archiving is a way to get that match off your "New" tab yet still have the ability to see that they have updated their profile.

Close reasons for some are useful, but just because a match happened to click on a reason doesn't mean it really IS the reason they are closing.
 
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ScottK is offline ScottK Post #7  May 3,2010, 10:35am
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Gr8Guyn2008 wrote :
The other part of the close procedure that has gone away is that when someone would close you, you had the opportunity to send a Final Message if you chose. Some of the final messages were that you had corrected a deficiency in your profile (like added a photo) and would like them to now reconsider. Now you do not even have the opportunity to wish them well in their search. Here again it is like I am just slamming the door in someones face.
This is the one that bothers me the most.

I still believe there should be a way to send a "Final Message/Reopen Request", to at least leave open the possibility for them to Reopen you.

(Especially if they have 2nd thoughts about being so hasty on Closing, once they have a couple of their 10's that they are chasing, go and "Poof" on them, or Close them out because they aren't 10's themselves.)

Now, the only way to keep the Reopen option available in these cases, is to NOT acknowledge the Close at all, which then leaves you queued in their Closed area with a "Reopen" option by it.
 
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MW77009 is offline MW77009 Post #8  May 7,2010, 2:32am
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Gr8Guyn2008 wrote :
A third part that has been taken away from the closing process is that now there is no way to re-open a match. I don't know if you can still request Customer Care to re-open or not.

eHarmony has constantly preached politeness in using their system with your matches and through the deletion of all these features from the closing process they have also removed any form of politeness from the process.
I close people out automatically when they have no photo or an incomplete profile because experience teaches me that they are either not paying members or serious people. Occasionally, I have people who posted a pic later and asked for reconsideration. That is now out the window. I know largely the reasons people give for closing are other or some such nonsense and thus we loose little on the feedback end but this is one added inflexibility that makes the system difficulty to use for all but the Match.com flakes that migrate there.
 
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TrekRyder10 is offline TrekRyder10 Post #9  May 7,2010, 4:37am
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Last edited by TrekRyder10; May 7,2010 at 5:52am.
 
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alicewonders is offline alicewonders Post #10  May 9,2010, 11:54am
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I am a new user and confused with what Archive this match means and when it is appropriate to archive a match and if you do archive someone if you can unarchive them.

Do you archive them if you don't think there is a possibility or you see traits that you don't like?

I want to be open to meeting people but also don't want to waste time on matches that I am almost certain won't work.

I wish they had a different tab - called favourites, but I guess the point is to be messaging these people if you are interested. But I don't want to message them them moment we are matched.

Any suggestions to successful use of EH?
 
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