[BUG] Date of first message is off by weeks


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JohnK67 is offline JohnK67 Post #1  April 30,2010, 1:33pm
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I was in guided communication last March with Jennifer.
Stage 3:

"Questions were sent by Jennifer on March 27, 2010, 11:39PM PDT.
You sent your answers on March 28, 2010, 06:23AM PDT."

"You sent your questions on March 28, 2010, 06:24AM PDT.
Jennifer answered your questions on March 28, 2010, 05:14PM PDT."
Sometime after she answered the questions on March 28th, I sent my first message in Open Communication. I never received a reply, so I sent a Nudge a few weeks later.

Reviewing this Match, it says...
Stage 4:

"Your message was sent to Jennifer on April 29, 2010, 01:52PM PDT.
Please be patient while waiting for her reply."
What? That was yesterday. I know for a fact I did not send the first open message yesterday. I sent it weeks prior. Additionally, as pointed out as a bug in another thread, I cannot even read my OWN first message.

Then I noticed that I sent my Nudge yesterday...
"Your nudge was sent on April 29 2010, 01:52PM PT."


So not only am I totally BLOCKED from reading my OWN first message to this member, the system is telling me the date/time of my Nudge is the same date/time as my Message!

eHarmony- come on, this is stupid!

See screenshot...

http://img594.imageshack.us/img594/7267/eharm1.jpg
Last edited by JohnK67; April 30,2010 at 2:00pm.
 
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JohnK67 is offline JohnK67 Post #2  April 30,2010, 1:48pm
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tweet37 is offline tweet37 Post #3  April 30,2010, 3:53pm
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They're what are called 'upgrades'. Happens every so often around these parts.
 
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JohnK67 is offline JohnK67 Post #4  April 30,2010, 4:39pm
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tweet37 wrote :
They're what are called 'upgrades'. Happens every so often around these parts.
LOL - yes.

Actually I've suspected this "issue" for many months but this is the first profile where I know for a fact I sent the message at least 3 weeks prior to the posted date/time.

And this is also the first time I realized that date/time just happened to perfectly match the date/time of the Nudge.
 
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ami1uwant is offline ami1uwant Post #5  April 30,2010, 4:40pm
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I think your response got caught in cyberhe!!


The same thing can happen with general email too.
 
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JohnK67 is offline JohnK67 Post #6  April 30,2010, 4:44pm
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ami1uwant wrote :
I think your response got caught in cyberhe!!

The same thing can happen with general email too.
You're joking of course.

The eHarmony system is a self-contained database... there would be no excuse other than poor programming for these types of issues.
 
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mrflyer is offline mrflyer Post #7  April 30,2010, 8:33pm
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JohnK67 wrote :
The eHarmony system is a self-contained database... there would be no excuse other than poor programming for these types of issues.
I think you've found the answer!

The main thing is that the billing system is still functioning.
 
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AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #8  April 30,2010, 9:18pm
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I think you are confused actually. The part about not seeing your own first message might be a glitch that needs to be fixed, but the rest I think is actually normal. I went to my Mail Box on one of my matches and each stage had it's own set of dates. I could go back to Stage 1 and see the date he sent and I responded as well as clicking on the button that told me when I sent and he responded.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #9  May 1,2010, 10:00am
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JohnK67 wrote :
I was in guided communication last March with Jennifer.
Stage 3:

"Questions were sent by Jennifer on March 27, 2010, 11:39PM PDT.
You sent your answers on March 28, 2010, 06:23AM PDT."

"You sent your questions on March 28, 2010, 06:24AM PDT.
Jennifer answered your questions on March 28, 2010, 05:14PM PDT."
Sometime after she answered the questions on March 28th, I sent my first message in Open Communication. I never received a reply, so I sent a Nudge a few weeks later.

Reviewing this Match, it says...
Stage 4:

"Your message was sent to Jennifer on April 29, 2010, 01:52PM PDT.
Please be patient while waiting for her reply."
What? That was yesterday. I know for a fact I did not send the first open message yesterday. I sent it weeks prior. Additionally, as pointed out as a bug in another thread, I cannot even read my OWN first message.

Then I noticed that I sent my Nudge yesterday...
"Your nudge was sent on April 29 2010, 01:52PM PT."


So not only am I totally BLOCKED from reading my OWN first message to this member, the system is telling me the date/time of my Nudge is the same date/time as my Message!

eHarmony- come on, this is stupid!

See screenshot...

http://img594.imageshack.us/img594/7267/eharm1.jpg
You may consider that you cannot see your first OC message as a bug. However, it has always been this way. Once your match responds to your first OC message then you will be able to see ALL of your OC communications.
 
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JohnK67 is offline JohnK67 Post #10  May 2,2010, 6:06am
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AndieIsMe wrote :
I think you are confused actually.


My posted screenshot will aleviate your confusion.

Click HERE for screenshot
Last edited by JohnK67; May 2,2010 at 10:25am.
 
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