General Usability Issue - Photos


Reply
  • Page 1 of 3
  • 1
  • 2
  • 3
 
Topic Tools Search this Thread
JohnK67 is offline JohnK67 Post #1  April 28,2010, 3:50pm
JohnK67's Avatar

is leaving this profile empty.

Quick Study

Joined: Apr 2010

Here

Posts: 185

See profile

Rather than go off on another rant about generalities, this rant is going to be very specific.

I find using eHarmony to be very difficult... I have over 90 matches in my communication tab and each one is in a various state of communication... most of them are in Step 1. However there is no easy way to know which ones need nudging or which ones are missing photos. You are forced to visit the profile to obtain this information whether you need to or not.

It literally takes me more than 90 to 120 minutes to go through all my matches and check what I need to do. Because of this, I am discouraged from doing anything... and the bad matches (non communicators) keep piling up.

And when I'm going through my long list of matches I have to make a mental note on each an every one... "I am clicking on Susie from Chicago now and Jennie from Gary is next on the list." Because once I close out Susie, I'd otherwise have ABSOLUTELY NO idea where I left off in the list! This is the biggest pain about using the site. Scrolling through profiles is literally impossible.

PHOTOS/THUMBNAILS?

What about having a thumbnail photo or head-shot in the match list? It would make things infinitely easier to use... in a glance I'd see which ones I already visited and which ones I still need to visit... I'd also be able to quickly identify profiles without a photo. No more clicking on a profile I just visited 5 minutes earlier.

All large database based sites use such a thing...

Can you imagine if Facebook removed the thumbnail from all the comments? What does that do to the overall user experience?

Can you imagine if eBay was just a text listing of items and you had to click into each auction just to browse the items? eBay would be so useless, it would go out of business.
 
  Reply With Quote
Gr8Guyn2008 is offline Gr8Guyn2008 Post #2  April 28,2010, 5:06pm
Gr8Guyn2008's Avatar

I'm crippled by the fear That I've fallen too far to love

Sage

Joined: Jan 2008

Orlando, FL

Posts: 19,670

See profile

I guess that maybe you should take your own advice and post a photo here so we can then see who is posting which threads.
 
  Reply With Quote
AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #3  April 28,2010, 5:34pm
AndieIsMe's Avatar

A letter in the mail is more precious than a 1000 IMs

Volunteer Community Leader

Joined: Nov 2009

Emerald Triangle

Posts: 8,149

See profile

This is the same issue I brought up the other day. Since you have so many you might want to consider sorting them in a certain way (ie oldest match to newest, newest to oldest, recent activity, etc) and try using it in this way at all times.

I'm hoping Renee and Kate get somewhere with the tech team and they can figure out some solution to this problem.
 
  Reply With Quote
eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #4  April 28,2010, 5:38pm

Moderator

Joined: Sep 2008

Pasadena, California

Posts: 1,814

See profile

AndieIsMe wrote :
I'm hoping Renee and Kate get somewhere with the tech team and they can figure out some solution to this problem.
We're definitely passing along the feedback. The idea to sort them with the tools we have is a great idea. Thanks for sharing!

~Kate
eHarmony Advice Host
 
  Reply With Quote
JohnK67 is offline JohnK67 Post #5  April 28,2010, 5:41pm
JohnK67's Avatar

is leaving this profile empty.

Quick Study

Joined: Apr 2010

Here

Posts: 185

See profile

Gr8Guyn2008 wrote :
I guess that maybe you should take your own advice and post a photo here so we can then see who is posting which threads.


Exactly how is that relevant to the usability of eHarmony?

To clarify... my complaint is not that some users don't have photos although I prefer they do.

My complaint is that I have 40 matches listed on each page across several pages and I'm looking for a way where it doesn't take me two hours to find the ones without photos, or the ones I need to nudge, or whatever.

As is stands I have to click into every single profile with a "step 1" stage. With a thumbnail or head-shot, I can focus on certain ones. It will also prevent me from clicking back into one I've just visited.
 
  Reply With Quote
JohnK67 is offline JohnK67 Post #6  April 28,2010, 5:52pm
JohnK67's Avatar

is leaving this profile empty.

Quick Study

Joined: Apr 2010

Here

Posts: 185

See profile

eH_Advice_Host_Kate wrote :
...The idea to sort them with the tools we have is a great idea.
Thanks for all your kind & prompt replies.

But I've been using eHarmony for years and using the sort function is not new to me... nor does it help much with what I had described.

How exactly does the sort function help me find profiles without photos?

How does it help me find profiles ready for a "nudge"? (Sorting by "recent activity" doesn't do it.)

Sorry, the site is difficult to navigate and it's only difficult because all kinds of unnecessary clicking is required.

Even if there were additional columns... nudge status, photos available, etc. anything that prevents one from having to manually look inside each profile would be helpful.

I'm not even talking about closing them... I believe closing them should require going into the profile. I'm just talking about quickly identifying the ones that need immediate attention.
 
  Reply With Quote
szgorzelski is offline szgorzelski Post #7  April 28,2010, 7:30pm
szgorzelski's Avatar

is on beercation.

Veteran

Joined: Jan 2010

Fort Eustis, VA

Posts: 1,413

See profile

I agree with the OP and said something about it before. Why no thumb nail pictures?
 
  Reply With Quote
frojo is offline frojo Post #8  April 28,2010, 8:04pm

is trying to make things a little more bearable :)

Newbie

Joined: Apr 2010

Posts: 14

See profile

I definitely relate to your post, and agree with your assessment. I find myself being extremely frustrated about these very same issues! I am beginning to regret that I have paid for a subscription. With all of the surveys that pop during eHarmony visits,one would think that they would use the information that they gather to make their website more user friendly like the other well-known dating websites. I am glad to know that another eHarmony subscriber feels the same way I do. Thanks for posting this!
 
  Reply With Quote
frojo is offline frojo Post #9  April 28,2010, 8:15pm

is trying to make things a little more bearable :)

Newbie

Joined: Apr 2010

Posts: 14

See profile

JohnK67 wrote :
Thanks for all your kind & prompt replies.

But I've been using eHarmony for years and using the sort function is not new to me... nor does it help much with what I had described.

How exactly does the sort function help me find profiles without photos?

How does it help me find profiles ready for a "nudge"? (Sorting by "recent activity" doesn't do it.)

Sorry, the site is difficult to navigate and it's only difficult because all kinds of unnecessary clicking is required.

Even if there were additional columns... nudge status, photos available, etc. anything that prevents one from having to manually look inside each profile would be helpful.

I'm not even talking about closing them... I believe closing them should require going into the profile. I'm just talking about quickly identifying the ones that need immediate attention.
These are great suggestions JohnK67! I hope that eHarmony adopts these suggestions and make the much needed changes. I would love to be able to navigate through my matches in a more efficient manner also.
 
  Reply With Quote
mrflyer is offline mrflyer Post #10  April 28,2010, 9:09pm
mrflyer's Avatar

Virtuoso

Joined: Dec 2009

my computer

Posts: 2,948

See profile

I'm sure this suggestion will be ignored just like all the others.
 
  Reply With Quote
Reply
  • Page 1 of 3
  • 1
  • 2
  • 3


« Closing out a match | Using eHarmony | Close the Match? Your opinions please... »
Topic Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new topics
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Topics
Topic Topic Starter Board Replies Last Post
STD'S When should the issue be raised? Cape_Codder Dating 19 November 7,2011 1:06am
Profile Photos, First Dates and Feminine Attire Leinad Dating 174 May 10,2010 9:24am
All photos gone! Eharmony get your act together NYCpigeon Using eHarmony 5 December 28,2009 10:06am
How many photos to post? Sassafras54 Using eHarmony 12 October 18,2009 7:05pm
Uploading Photos Problem SouthernSweetie85 Using eHarmony 4 August 1,2009 6:35am

Looking for a Great Relationship?

Get started now. Fill out this form and take the questionnaire to receive your matches.

First Name:

I'm a:
seeking

Postal Code:

Country:

Email:

Confirm Email:

Password:


How did you hear about us?


Latest on our Dating Advice Discussion Boards

“Thanks! dmi said it best when he said the variation between races are too wide to exclude any race.” –  sun73

Join the “How much does race play in your dating someone?” discussion

“ If you know, then, that you've already friend-zoned him, I don't see much point in meeting. I misread your op and thought you were just trying to decide how you felt about him. If you know you ... ” –  singinggirl

Join the “Yellow flags...To Proceed or not to proceed, that is the question?” discussion

“You are very Welcome Simplicity...” –  legend29

Join the “Robin Gibbs Dead at 62...How Deep is Your Love?” discussion

“ We also have the same friends. Yesterday there was an outing and I decided to go regardless if he was going to be there or not. Every time he saw me he went somewhere else. One of his friends ... ” –  lynntlb78

Join the “Can I wait and move on at the same time?” discussion

“You will have the option to close a match at any time, but if it is ONLY giving you the option to close, that means the other person has already closed it.” –  eH_Advice_Host_Eve

Join the “Question, archive, close...” discussion

“ Very true, this is a high percentage of the members who use free comm weekends.” –  eH_Advice_Host_Eve

Join the “dreaded free weekend” discussion



All times are GMT -8. The time now is 3:39pm.

Discussion Boards Archive

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0