YummyProduce is offline YummyProduce Post #1  April 17,2010, 1:45pm
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Do profile pictures take awhile to upload? I added a photo this morning and set it as my primary, and a few hours later it still is not showing on my profile.

Just wanted to make sure I wasn't doing something wrong.
 
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AGirlNamedJ is offline AGirlNamedJ Post #2  April 17,2010, 2:17pm
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Hi! Yes, the photo can take 24 hours to appear as it has to get approved first. (??) Here is my story... I just joined, and on the very first day, all my first matches closed me for not having a photo. It just wasn't up yet. I hope you have better luck.
 
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AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #3  April 17,2010, 3:31pm
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Yes, photos are not immediately available for viewing. It is also the weekend. I find things change more slowly on the weekend.

AGirl, you might send all those matches the "my photos are pending approval" or whatever the reply is.

This is another reason why eH needs to make it more obvious that those with pending photos do have photos, just not approved ones.
 
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mrflyer is offline mrflyer Post #4  April 17,2010, 3:37pm
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You could always turn off matching until your photo goes live. Then you wouldn't have those people closing you.
 
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AndieIsMe is offline AndieIsMe — Advice Member-Moderator Post #5  April 17,2010, 3:49pm
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When you sign up and do all the little profile things on eH, it does not tell you when you click the "find matches now" button that your photo is not approved yet. The obvious things that some of us seasoned eH'rs know newbies don't. eH needs to learn to better inform their members of some of those little quirks of the system.
 
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YummyProduce is offline YummyProduce Post #6  April 17,2010, 3:53pm
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Thank you for the responses; it was indeed a matter of just waiting for the photo to be approved!

It would be nice if eHarmony gave you a note that your photos are just pending approval before they appear on your profile
 
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MicMan is offline MicMan Post #7  April 17,2010, 4:19pm
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AndieIsMe wrote :
When you sign up and do all the little profile things on eH, it does not tell you when you click the "find matches now" button that your photo is not approved yet. The obvious things that some of us seasoned eH'rs know newbies don't. eH needs to learn to better inform their members of some of those little quirks of the system.
One of the things I would like to see eHarmony do a better job of doing is making people actively turn on matching. Maybe things have changed, but basically, by default, matching has been turned on automatically.

I'd love to see something like "You've only completed 38% of your profile. We strongly urge you to complete more before turning on matching" or "You have no photos/your photos have not yet been approved. We strongly urge you to wait to turn on matching." You could still, of course, not heed the warnings and go on and get matched if that was your desire.

I'd like to think that would eliminate some of the issues with incomplete profiles and no photo matches, but I also know it would not be perfect and there would still be people that would gripe here or there.
 
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neardc is offline neardc Post #8  April 17,2010, 4:25pm
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MicMan wrote :
One of the things I would like to see eHarmony do a better job of doing is making people actively turn on matching. Maybe things have changed, but basically, by default, matching has been turned on automatically.

I'd love to see something like "You've only completed 38% of your profile. We strongly urge you to complete more before turning on matching" or "You have no photos/your photos have not yet been approved. We strongly urge you to wait to turn on matching." You could still, of course, not heed the warnings and go on and get matched if that was your desire.

I'd like to think that would eliminate some of the issues with incomplete profiles and no photo matches, but I also know it would not be perfect and there would still be people that would gripe here or there.
I very much agree and have made a similar suggestion numerous times (not that it's made any difference, of course...lol). I think that a lot of problems related to incomplete profiles would "go away" if people had to make an active decision to start being matched after being apprised of what matching actually involves.

I like the idea you propose of having messages that indicate where the profile is incomplete, too; that would provide some helpful guidance...
 
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MicMan is offline MicMan Post #9  April 17,2010, 4:55pm
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neardc wrote :
I very much agree and have made a similar suggestion numerous times (not that it's made any difference, of course...lol). I think that a lot of problems related to incomplete profiles would "go away" if people had to make an active decision to start being matched after being apprised of what matching actually involves.

I like the idea you propose of having messages that indicate where the profile is incomplete, too; that would provide some helpful guidance...
If only they would listen!
 
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neardc is offline neardc Post #10  April 17,2010, 5:12pm
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MicMan wrote :
If only they would listen!
Once my plan for global domination comes to fruition, they'll listen (bwahahaha!!!).
 
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