A group request/petition to EH: profiles need to show date of last login


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late40smom is offline late40smom Post #1  April 13,2010, 5:54pm

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I’ve been on EH less than a month, and reading posts here. I am sure the folks who run EH know the level of frustration with not knowing who is active on the site and who is a dead match. EH must have its reasons for keeping things the way they are.

I think the best shot we have is to sign on to a group effort asking to change this. I can’t think of a better idea, other than voting with my feet which I may do fairly soon.

Below in quotes is a possible statement. Everyone who agrees could just post on this thread agreeing with this statement . Feel free to reword it. I’d just like to see us do something as a group.

“I am signing on to a group request to EHarmony, requesting that profiles show the date of last login. I am not happy that there is no way to know whether a match is active or not."

Where I work we run an online community for our customers and I know for sure we’d pay attention to an organized effort. Whether we’d change is another story, but we’d pay attention.
 
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one4swsun is offline one4swsun Post #2  April 13,2010, 9:42pm
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Sounds like a great idea. I'm in.
 
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annother is offline annother Post #3  April 14,2010, 9:17am
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Brilliant idea! How can we make this happen?
 
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mrflyer is offline mrflyer Post #4  April 14,2010, 9:34am
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It's an obvious suggestion that they won't implement, because they're too busy doing things like removing useful info from the profiles.

I'd be happy even if they'd just show this in a range, like last login within the past 48 hours, week, month, etc. We could at least weed out people who hadn't been on the site in months and were unlikely to return.
 
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DancingFool is offline DancingFool Post #5  April 14,2010, 11:25am
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You know a long time ago I asked EH customer service about it and they stated that they will never reveal this type of information because it would be a violation of member privacy.......
 
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coffeeaddiction is offline coffeeaddiction Post #6  April 14,2010, 11:28am
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I support this request, and saying this violates privacy is a load of BS, numerous other dating sites do the same thing.
 
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late40smom is offline late40smom Post #7  April 14,2010, 11:41am

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I'd be happy even if they'd just show this in a range, like last login within the past 48 hours, week, month, etc. We could at least weed out people who hadn't been on the site in months and were unlikely to return.[/quote]


That is a great idea and may make it easier on EH. I hope someone at EH is looking at this thread and might respond? Even if it was whether the person has logged in in the past week or past month... just that would help.
 
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TrekRyder10 is offline TrekRyder10 Post #8  April 14,2010, 11:42am
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While a last log in would be a great addtion. As Dancingfool stated it's a violation of members privacy. A rule eH takes very seriously. I'm not saying it can never be changed, or that I agree with it...just sayin..

IMO we are more likely to see a feature in the future, that would allow us to see whether the communication sent has been read or not.(credit ScottK for this suggestion)
This would benefit the community more than just providing a date of last log in.

For those of you, who were not aware that a member of the e-Harmony Product Team is now a part of our community. I will post this from the thread Heads up: no more way to tell non-members

The eH product team is not as active on the boards as we would like them to be. However it's nice to know that our suggestions/feedback are not being completely ignored.

eh_product_team wrote :
Hi Everyone,

This is a new account here on the Advice boards for the eHarmony Product Team. Our team is responsible for most of the changes you see on the eHarmony dating service site and we are very interested in your direct feedback. We make every effort to make the site as easy to use as possible, particularly when it comes to the communication process.

With regard to the new site interface, we spent quite a long time testing and tuning it to ensure it made sense to both our new and existing users. The input we’ve received so far has been extremely positive overall; it’s a refreshing change. Of course, we always have room for improvement and we recognize that in this particular case we’ve inadvertently changed something many of you found useful.

If we were to create a new feature related to seeing whether or not a communication message you sent has been read or not, how would you want it to function? Any ideas you have around this type of feature would be welcomed.

Regards,
The eHarmony Product Team
Last edited by TrekRyder10; April 14,2010 at 12:22pm.
 
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denavictor is offline denavictor Post #9  April 14,2010, 11:46am
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There is a completely logical reason that EH will NOT implement showing the date of last login, and, yes, it has to do with member privacy. If you are dating someone (2nd, 3rd, or 4th date), and say you are not entirely "sold" on them, so you are keeping your dating options open, BUT you're not ready to give that person up yet, do you really want them knowing that you are still working eHarmony, as in, still actively dating!? Of course not! So all you "petitioners" out there, please stop trying to pretend you want this option to see which profiles are active. The REAL reason is that you want to see if your man, who claimed he's off EH, is still ON IT! Let's come clean people. I say that eHarmony should respect member privacy. Next thing you all will want is an option letting you know how many members your date is actively talking to!
 
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late40smom is offline late40smom Post #10  April 14,2010, 12:18pm

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Can you clarify this.... when I send a communication it says "waiting for his response" on match updates, with the date of when I sent my communication. I assumed this would change when my message was read. That is not the case?
 
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