eHarmony Contact Information Posted Here!


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eH_Advice_Host_Kate is offline eH_Advice_Host_KateAdvice Official Moderator Post #1  February 17,2010, 7:47pm

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Hi Everyone,

Per request, here are some contact links for eHarmony for reference when needed in your posts!

For regular assistance with your Customer Care needs, you can contact us through the following links, depending upon which service you are using:Note that the Frequently Asked Questions (FAQs) are provided before you can enter a message. If you find the answer you’re looking for by clicking on the subjects provided, then you can save a step by not contacting eHarmony.

If you click on the subjects that best describe your inquiry, and yet they don’t provide the answer you need, you can keep clicking until you reach a section where you can send a message to our representatives. We are available 24 hours a day, 7 days a week.

We encourage all members to refer to our Safety Tips as you communicate with your matches:
http://www.eharmony.com/safety/tips

If you feel concerned about any of your matches, the most direct way to alert eHarmony is by e-mailing our Match Concerns department at matchconcerns@eharmony.com. Make sure to include the name of your match, their location, age, and a detailed description of your reason for concern.

You should receive a reply within 24 hours of sending your inquiry.

All the best,

~Kate
eHarmony Advice Host
 
 
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