ShineyMcShine is offline ShineyMcShine Post #1  February 15,2010, 1:50pm
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Ok. Is it me or is this a scam? In my opinion, eharmony is a rip-off. They haven't sent me any matches that remotely match whats important to me. I cleared all my "matches" and now they don't send me others. Why would I keep them open if they don't appeal to me? Half of the matches were from more than 300 miles away!!
They won't give me my $ back either. I can only do that in the first 3 days (they must bury that info).
 
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TrekRyder10 is offline TrekRyder10 Post #2  February 15,2010, 2:30pm
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Always read the fine print...

I feel your frustration. We all get frustrated with e-dating. It does require a great deal of patience.

Have you tried adjusting ALL your settings. If you are not interested in an LTR. then your distance settings should reflect that.

Try adjusting those and see if there are any changes. If you're still not getting the results in a week or so. I would call customer service and ask to re-take the test. Many people don't take it seriously when first joining.

I can tell you E-harmony is not a s cam or a rip-off. I have met some really great people in my e-dating journey.

FWIW..E-dating is not an instant message, it doesn't happen instantly! You only get out of it what you put into it. Take a step back and clear your head...
Last edited by TrekRyder10; February 16,2010 at 4:41pm.
 
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TrekRyder10 is offline TrekRyder10 Post #3  February 15,2010, 2:33pm
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got modded??
Last edited by TrekRyder10; February 15,2010 at 2:38pm. Reason: and I didn't say anything bad. was sage advice
 
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jtkdp is online now jtkdp Post #4  February 15,2010, 3:28pm
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ShineyMcShine wrote :
Ok. Is it me or is this a scam? In my opinion, eharmony is a rip-off. They haven't sent me any matches that remotely match whats important to me. I cleared all my "matches" and now they don't send me others. Why would I keep them open if they don't appeal to me? Half of the matches were from more than 300 miles away!!
They won't give me my $ back either. I can only do that in the first 3 days (they must bury that info).
You might try adjusting your distance setting down to what ever distance you feel comfortable traveling. If you literally live in the middle of nowhere, leave enough distance to include the nearest town(s).

Also, de-emphasizing (slightly) the importance or drinking or smoking habits, race and religion may help.

Good luck!
 
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rmc330 is offline rmc330 Post #5  February 15,2010, 3:30pm
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im pretty sure im getting scammed as well. i have been a member since february 2009 and have had 0 matches since february 2009. i thought it was because i needed to subscribe, but after subscribing i have received 0 matches. my criteria is anywhere in the world, no preference on race or religion, smoking or drinking and still 0 MATCHES. what the hell is going on?
 
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mrflyer is offline mrflyer Post #6  February 15,2010, 3:56pm
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I hate when people misuse the word "scam"- it's almost lost its real meaning.
 
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TrekRyder10 is offline TrekRyder10 Post #7  February 15,2010, 4:35pm
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rmc330 wrote :
im pretty sure im getting s cam med as well. i have been a member since february 2009 and have had 0 matches since february 2009. i thought it was because i needed to subscribe, but after subscribing i have received 0 matches. my criteria is anywhere in the world, no preference on race or religion, smoking or drinking and still 0 MATCHES. what the hell is going on?
An entire year with no matches.. I find this very hard to believe..
Why wouldn't you bring this to EH attention a year ago?

Dumb question here. Did you check your settings to make sure you haven't accidently turned-off matching?
Last edited by TrekRyder10; February 15,2010 at 5:05pm.
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #8  February 15,2010, 5:56pm

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Rmc330 –

I’m very glad you spoke up. It’s not okay to be on eHarmony for a year without getting matches. The best thing to do is to contact our Customer Care team through the FAQs page: eHarmony Support Home Page.

Just click on the FAQ question that fits best, click through until you get the screen where you can send us a message about what’s been going on (or not going on, as the case may be).

All the best,

~Kate
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MicMan is online now MicMan Post #9  February 16,2010, 4:27am
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eH_Advice_Host_Kate wrote :
Just click on the FAQ question that fits best, click through until you get the screen where you can send us a message about what’s been going on (or not going on, as the case may be).
Slight tangent...why is the contact screen buried like that? Why can't that be right there when you click on the help or support or whatever it is called link?
 
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TrekRyder10 is offline TrekRyder10 Post #10  February 16,2010, 4:58am
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eH_Advice_Host_Kate wrote :
The best thing to do is to contact our Customer Care team through the FAQs page: eHarmony Support Home Page.~Kate
eHarmony Advice Host
Hey Kate, Just something to consider and maybe bring up to Lori.

Can the Admins put a sticky (locked) in the Using e-Harmony forum with the links to support and other issues? So that the community can use them when replying to posts, etc

I find myself looking back through The admins post all the time searching for them. ( I know I could favorite them

Just an idea..
 
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