Hey it's free communication weekend and I can't communicate for free with anyone?


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justme27 is offline justme27 Post #1  February 11,2010, 5:57am
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There I put up a darn avatar is everyone happy! T.S. Eliot very pretentious

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So, I turned my match settings back on last night so that I could send out as many messages as possible today. However, I still can't send messages. What gives?
 
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7SeveN7 is offline 7SeveN7 Post #2  February 11,2010, 8:19am
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I am assuming it has not started yet.
 
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misswright is offline misswright Post #3  February 11,2010, 8:54am

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justme27 wrote :
So, I turned my match settings back on last night so that I could send out as many messages as possible today. However, I still can't send messages. What gives?
That feature only work's after you buy a membership or agree too one reminder nothing is never free with out strings attach to it......
 
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misswright is offline misswright Post #4  February 11,2010, 9:08am

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7SeveN7 wrote :
I am assuming it has not started yet.
yes it may have strated already....
 
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AndieIsMe is offline AndieIsMeAdvice Member-Moderator Post #5  February 11,2010, 10:18am
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You should be able to send messages if the weekend has started. If not, send a note to the help desk. Also, you can call their help line, just stay on the line. I've never waited more than a couple minutes when the recording says they are receiving a high number of calls.
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_KateAdvice Official Moderator Post #6  February 11,2010, 10:52am

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Hi Justme27,

Sorry that you’re having trouble sending communications. The Free Communication Event started at 12 a.m. this morning, so it’s already rolling. Have you been trying the Guided Communication, or sending messages through eHarmony Mail? During these events, only Guided Communication is available to non-subscribers.
Last edited by eH_Advice_Host_Kate; February 11,2010 at 10:54am.
 
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theweave is offline theweave Post #7  February 11,2010, 7:57pm
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For a faster answer call them at 1-800-263-6133!
 
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Wonderwoman402 is offline Wonderwoman402 Post #8  February 11,2010, 8:23pm
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I am able to send and receive messages.

One very annoying feature to the FCW communication is after you hit "send" it takes you to a screen encouraging you to pay to join... and only in very small lettering near the top does it say your message was sent (is easily overlooked amongst the ads to sign up). But then there is NO button to hit to take you back to your matches or back to "home." The only way back is to hit your browser's 'back' button.

I know eHarmony wants us to subscribe and pay... but this complete lack of user-friendliness is very annoying and I would venture very confusing to those who have signed up for the very first time on a FCW.
 
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