Suggestions for eHarmony Improvements From Users


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MicMan is online now MicMan Post #1  December 30,2009, 5:00am
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I know I'm opening a can of worms here and I know this thread has been done before, but I'm hoping that we can come up with a good wish list of improvements for eHarmony.

Being a veteran user I know that you can wish and one hand and do you know what in the other and see which hand fills up first.

Here are some changes I'd like to see:

1. I'd like some kind of indication of the last time a match logged in. It doesn't have to be something specific like 12/29/09 at 14:53:29, but something like today, yesterday, in the last week, more than a month ago would be good ways to get a gauge of how active a match is.

2. I'd love to see a distinction made between paying and non-paying members.

3. Matches are not thrown in the matching pool until they complete a certain amount of their profile. I think most of us that are paying for the service are tired of the numerous incomplete profiles. If nothing else, new matches should have to actively turn matching on when they are ready rather than the system doing it automatically.

4. Remove matches after a certain period of inactivity. If you don't log in at all for a month, for instance, you will no longer be matched with anybody.

5. Let's stop just talking about updating the close reasons, let's actually follow through with it. You haven't been able to put a match on hold for a long, long time, yet the "because I was put on hold" reason remains. Personally, I'd rather not have to give any reason to close matches.

I know how the system works and I know that my first four proposals go against the business model of eHarmony and therefore will never happen, but a guy can dream.
 
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neardc is offline neardc Post #2  December 30,2009, 5:24am
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I think you've nicely summarized the highlights from the many pages long thread that was posted here previously...lol.
 
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mrflyer is offline mrflyer Post #3  December 30,2009, 12:55pm
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I agree with 1-3. Number 4 is fine as long as it's optional- i.e. I should be able to keep matches who haven't logged in during the past month, if I want to.

I would add this- fix the problems with photos that have been mentioned in other threads.

It's also past time for eharmony to come out with an iphone app. Why isn't there one?
 
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kneo24 is offline kneo24 Post #4  December 30,2009, 4:58pm
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One thing I'd like to see is an option to check off some sort of "likes", and whatever else you can think of. Instead of asking you these questions when you start using the website. It can be a larger list, still kept private (except for the parts where you have that in common as it currently is), it can be done faster, and lastly, so it can be changed.

I would also like to see an option for you to be able to retake the personality profile when you feel like it, maximum once a month or so. If you take this whole online dating thing seriously enough, you will probably experience some sort of personal growth. I shouldn't have to call their customer service just so they can reset it for me. Give me a choice to do it myself!
 
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Lookingandlooking is offline Lookingandlooking Post #5  December 30,2009, 7:26pm
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I would like to be able to close matches after looking at their photos without having to go back to their profiles.

I look at the profiles first, then the pictures. Then I have to go back to the profile to close.

No, it's not hard, and it doesn't take a lot of time, but it would make things easier.

And I agree- we should know when the match was last active.
 
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IvankaOC is offline IvankaOC Post #6  December 30,2009, 7:52pm
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I agree, if we are suppose to be a match why so many closed ones? I mean, I don't think the compatibility questionnaire helps that much since I get matches that don't reflect what I value in a person.
 
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FebruaryStars is offline FebruaryStars Post #7  December 30,2009, 7:57pm
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I could not agree more with your suggestions. They should also fix the server or whatever technical issues that cause their website to freeze up all the time. We all know that the freezing is not from overactivity....lol.
Last edited by FebruaryStars; December 31,2009 at 2:56am.
 
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MicMan is online now MicMan Post #8  December 31,2009, 4:19am
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FebruaryStars wrote :
I could not agree more with your suggestions. They should also fix the server or whatever technical issues that cause their website to freeze up all the time. We all know that the freezing is not from overactivity....lol.
FCW's are just awful with server crashes.
 
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TinCupChalice is offline TinCupChalice Post #9  December 31,2009, 7:51am
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I would ask to *please* add some profile info on physical description, especially build/body type. Yes, all such descriptions are subjective and often inaccurate, but they are better than nothing when a profile doesn't have a picture.
 
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tweet37 is offline tweet37 Post #10  December 31,2009, 9:45am
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MicMan wrote :
I know I'm opening a can of worms here and I know this thread has been done before, but I'm hoping that we can come up with a good wish list of improvements for eHarmony.

Being a veteran user I know that you can wish and one hand and do you know what in the other and see which hand fills up first.

Here are some changes I'd like to see:

1. I'd like some kind of indication of the last time a match logged in. It doesn't have to be something specific like 12/29/09 at 14:53:29, but something like today, yesterday, in the last week, more than a month ago would be good ways to get a gauge of how active a match is.

2. I'd love to see a distinction made between paying and non-paying members.

3. Matches are not thrown in the matching pool until they complete a certain amount of their profile. I think most of us that are paying for the service are tired of the numerous incomplete profiles. If nothing else, new matches should have to actively turn matching on when they are ready rather than the system doing it automatically.

4. Remove matches after a certain period of inactivity. If you don't log in at all for a month, for instance, you will no longer be matched with anybody.

5. Let's stop just talking about updating the close reasons, let's actually follow through with it. You haven't been able to put a match on hold for a long, long time, yet the "because I was put on hold" reason remains. Personally, I'd rather not have to give any reason to close matches.

I know how the system works and I know that my first four proposals go against the business model of eHarmony and therefore will never happen, but a guy can dream.
Good luck wid dat.
 
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