Gumbee is offline Gumbee Post #1  November 21,2009, 3:00pm
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I received a match this morning with an obviously fake name - "mm35cards". I wrote eharmony an email complaining about this and received a canned response telling me they don't force members to use their real name.

I can understand Jack calling himself Joe and that slipping under the radar, but even then if this is a paying member, then hopefully their screening process would at least make an attempt to ensure the name on the profile matches the name on the credit card.

Then to make the situation worse, the email I received turned it around to suggest how *I* can improve *my* profile by including more pictures! *I'm* not the one being deceitful here. And interestingly Mr. Mm35cards doesn't have any pictures... do you suppose they sent him a canned email telling him to post some?

I wrote them back and said, how can I possibly take their process seriously when I receive a match based on "29 points of compatibility" and find his name to be some strange combination of letters and numbers? He should not even be allowed on the system when it is such a blatantly obvious attempt at dishonesty.



Forget Gumbee - now I'm just Grumpee!
 
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Kinjia is offline Kinjia Post #2  November 21,2009, 3:49pm
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Um.

I once had a therapist who would talk about a $50 reaction to a 5¢ problem.

Consider the possibility that Mr. mm35cards had other reasons for his unusual screen handle than dishonesty and stop wasting administration's time.
 
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k9force is offline k9force Post #3  November 21,2009, 6:06pm
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Sorry but I have to agree with Gumbee. I, too, have received these goofy profiles. When I am serious about being an eH member and am paying good money for it, I should be receiving completed profiles with photos. Unfortunately, this happens every Free Communication Weekend.
 
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Kinjia is offline Kinjia Post #4  November 21,2009, 6:18pm
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I think I don't understand the issue, then?

It sounded like Gumbee's problem was with the user's "name" alone. I receive profiles with names that aren't real; but they're still filled in. I get countless profiles with very real names that are utter garbage.

And who's to say that a "real" name is that person's given or used name at all?
 
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ScottK is offline ScottK Post #5  November 21,2009, 7:59pm
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Wow, very bizarre reactions here...

Yes, it is nice if people use their first name, because I think it is more personal, but it is absolutely NOT required!

There was no deceit, no lies, no anything by your Match, you are asked to select a Profile name in the very beginning.

You can pick anything you want!

Your first name, your pets name, your old college nickname.

Sure, nearly everyone does their first name because they don't realize they can use something else...
But it most definitely isn't required.
 
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JerzyGirl527 is offline JerzyGirl527 Post #6  November 21,2009, 8:28pm
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Okay, everybody take a breath and step awaaaay from the keyboard. Are there profiles out there that are lame? Yes. Is it frustrating? Yes. Is it eHarmoney's fault that people do not fill out their profiles as we would like them to? No.

Simply close the match and move on. There will be others.
 
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Gumbee is offline Gumbee Post #7  November 21,2009, 8:31pm
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To qualify my initial post, this was the tip of the iceberg of a very frustrating & disappointing 3-month experience with eHarmony.

I have lost faith in the system because of consistently poor quality matches and this one was the straw that broke the proverbial camel's back.
 
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Kinjia is offline Kinjia Post #8  November 22,2009, 12:43pm
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Oh I understand the frustration with this system, and you have my complete sympathy... I just hope you're able to walk away sooner rather than later.

And if it's any consolation, I just paid $83 so that I could read an email from a match who turned out to be the embodiment of skank creeper in the most essentially classic sense. Turns out that I failed to check which subscription option was selected, and I guess the default is 6 months ($83). I would only ever have selected the one-month... woe...

I've let my curiosity about dating sites manifest on and off for a few years now, and apparently I am NOT LEARNING.

-weeep-
 
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FLA123 is offline FLA123 Post #9  November 22,2009, 1:07pm
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There could be reasons that a person wishes to remain anonymous. I once met a professional golfer online who did not want his last name revealed.
 
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