PieFace is offline PieFace Post #1  November 14,2009, 3:28am
PieFace's Avatar

Newbie

Joined: Oct 2009

Rochester

Posts: 25

See profile

Okay..so I know I'm new to eHarmony and I'm still learning. I have also visited other online dating sites and I perfer eHarmony. However, I think eHarmony should some how let their paying members know if their match is not a paying match. You receive a match that you want to communicate with and they don't respond because of this reason. You're waiting for a reply and waiting and waiting. I think we should be given some kinda perks because we are paying for the eHarmony services. Not cheap after a while. Is there a way we can know if a match is not a paying match? Time is very important and waiting for a week or 2 to heard from a match is not good.
 
  Reply With Quote
neardc is offline neardc Post #2  November 14,2009, 5:51am
neardc's Avatar

Toodles, sayonara, and happy trails! Wishing everyone luck and love...

Power Poster

Joined: Jun 2008

Posts: 8,050

See profile

This is the most frequently voiced gripe about eH, and it is a nearly universal complaint. If you scroll through the threads on this forum, you'll see quite a few that have to do with this issue.

eH's business model is that people will join up as they see their matches, or as a paying match attempts to communicate with them. That part isn't really such a problem; the problem is that so many of the matches are inactive and never even bother to view their matches. It used to be that if you were a nonpaying member you wouldn't receive any more matches until you had viewed the matches in your inbox (and then you would only receive a max of 10 or so until you viewed the next batch of matches). Now, it appears that you will continue to receive matches for as long as you leave matching "on." I have no idea if eH is reconsidering how they deal with inactive/nonpaying members, but they are certainly aware that it is a cause of much unhappiness among their paying members.

That being said, the fact that someone is a paying member is certainly no guarantee that he or she will respond; it just makes it possible for them to respond if they so wish.
Last edited by neardc; November 14,2009 at 5:57am.
 
  Reply With Quote
pussinboots is offline pussinboots Post #3  November 14,2009, 6:37am
pussinboots's Avatar

is EXTREMELY happy that the Beatles are now on YouTube

Enthusiast

Joined: Mar 2009

Connecticut

Posts: 510

See profile

I agree with neardc.

And yet...

Recently when my paid subscription ran out and before I re-signed just the next day, I had been given no new matches overnight and only had four total - all viewed, I got the notification:

You've reached your match limit.

Why that's not done to long inactive people, I have no idea.
 
  Reply With Quote
Gtaylor72 is offline Gtaylor72 Post #4  November 14,2009, 7:22am
Gtaylor72's Avatar

is at home.

Quick Study

Joined: Oct 2009

Posts: 92

See profile

It is done to inactive people. The problem I think is that it doesn't mean squat. I remember when I was inactive that I would get that message. I still though got matches though afterwards.
 
  Reply With Quote
Gr8Guyn2008 is offline Gr8Guyn2008 Post #5  November 14,2009, 8:11am
Gr8Guyn2008's Avatar

I'm crippled by the fear That I've fallen too far to love

Sage

Joined: Jan 2008

Orlando, FL

Posts: 19,670

See profile

PieFace wrote :
Okay..so I know I'm new to eHarmony and I'm still learning. I have also visited other online dating sites and I prefer eHarmony. However, I think eHarmony should some how let their paying members know if their match is not a paying match. You receive a match that you want to communicate with and they don't respond because of this reason. You're waiting for a reply and waiting and waiting. I think we should be given some kinda perks because we are paying for the eHarmony services. Not cheap after a while. Is there a way we can know if a match is not a paying match? Time is very important and waiting for a week or 2 to hear from a match is not good.
I understand that time is important to you and is equally important to me. However, once I have sent First Questions to a match then it requires no more of my time until they respond. If waiting for a match is such a burden on your time you may want to revisit the whole concept of dating. Going through the first two stages of the Guided Communication process will only require a minute of your time but as you have to write your own answers to the Second Questions, write e-mails in Open Communication, and then actually go on dates this is going to require a significant amount of time.

I have dozens of matches that are paying members at various stages in the process including Open Communication who have quit responding. It is not just the non-paying members that don't respond.
 
  Reply With Quote
Kinjia is offline Kinjia Post #6  November 14,2009, 8:22am
Kinjia's Avatar

Dating profile put out to pasture; apologies to the husband I never met.

Quick Study

Joined: Nov 2009

British Columbia

Posts: 83

See profile

neardc wrote :
It used to be that if you were a nonpaying member you wouldn't receive any more matches until you had viewed the matches in your inbox (and then you would only receive a max of 10 or so until you viewed the next batch of matches).
It appears to still be that way, neardc.

I've lost so much money to the system that I've decided it's going to take a really wonderful thing before I pay anymore money.

Consequently, this message displays on my home page.

You have reached your match limit. View your existing matches to receive more.

It seems to be always there... Which is fine. I send smiles to the matches that look remotely interesting - and I'm pretty sure I continue to get new matches, though I don't pay much attention to when they arrive and at what rate...

Incidentally, because I know what an irritation this issue of paying/non-paying is for many, I'd made a note in the last field of my profile that I was a non-paying member but was actively watching my matches.
It's not there now, but I'd gladly put it back in if it would help people to understand why they only get an ice breaker from me... However, would you close out a match if you KNEW he or she was non-paying just because of that fact?

I'll pay when it's worth it, but it just seems that so much rubbish ends up in my match list that it is simply NOT worth it.

Very frustrating all the way around.

ETA: interesting... that's an active link!!
Last edited by Kinjia; November 14,2009 at 8:33am.
 
  Reply With Quote
melman is offline melman Post #7  November 14,2009, 11:04am
melman's Avatar

Virtuoso

Joined: Aug 2009

Posts: 2,944

See profile

Kinjia wrote :
this message displays on my home page.

You have reached your match limit. View your existing matches to receive more.
And this message is totally meaningless. It's got to be a remnant of how the system used to be. I was inactive for over 2 years, and I would log in approximately monthly and observe that I was still being matched. I would go months at a time without viewing any matches but I still was matched hundreds of times, to the degree that I think I finally exhausted the supply of active, inactive, and "flexible" matches that I could be matched to. Now that I'm active again (they gave me a free month after mistakenly closing my account), I can see that the well is totally dry.
Last edited by melman; November 14,2009 at 11:18am.
 
  Reply With Quote
melman is offline melman Post #8  November 14,2009, 11:17am
melman's Avatar

Virtuoso

Joined: Aug 2009

Posts: 2,944

See profile

double post
 
  Reply With Quote
followmesky is offline followmesky Post #9  November 14,2009, 11:26am
followmesky's Avatar

likes to fly

Pacesetter

Joined: Dec 2007

Northeast

Posts: 418

See profile

neardc wrote :
This is the most frequently voiced gripe about eH, and it is a nearly universal complaint. If you scroll through the threads on this forum, you'll see quite a few that have to do with this issue.

eH's business model is that people will join up as they see their matches, or as a paying match attempts to communicate with them. That part isn't really such a problem; the problem is that so many of the matches are inactive and never even bother to view their matches. It used to be that if you were a nonpaying member you wouldn't receive any more matches until you had viewed the matches in your inbox (and then you would only receive a max of 10 or so until you viewed the next batch of matches). Now, it appears that you will continue to receive matches for as long as you leave matching "on." I have no idea if eH is reconsidering how they deal with inactive/nonpaying members, but they are certainly aware that it is a cause of much unhappiness among their paying members.

That being said, the fact that someone is a paying member is certainly no guarantee that he or she will respond; it just makes it possible for them to respond if they so wish.
Its definitely a universal complain amongts eharmony users. However, EH seems to completely ignore and well, do nothing about it but continue promoting and taking people's hard worked money. I haven't been a member in a very long time and will not recommend the site to anyone for this main reason. In fact, I have a friend who told me she was considering joining EH, and of course, I gave her my two cents. There goes another customer. dun .. dun .. dun.
 
  Reply With Quote
neardc is offline neardc Post #10  November 14,2009, 6:48pm
neardc's Avatar

Toodles, sayonara, and happy trails! Wishing everyone luck and love...

Power Poster

Joined: Jun 2008

Posts: 8,050

See profile

melman wrote :
And this message is totally meaningless. It's got to be a remnant of how the system used to be.
Exactly. It was true when I first joined as a non-paying member, and until a few weeks ago, I believed that it was in fact still true. However, after reading the claim here that it was not, I recently did a little test on my account (which was on non-paying/no matches status after my most recent subscription ended) and found that when I turned matching back on I continued to receive matches even if I didn't view the current matches -- or even sign into my account.

I was surprised, but it turned out that the people saying that the statement is meaningless are apparently correct.
 
  Reply With Quote
Reply
  • Page 1 of 2
  • 1
  • 2


« Profile stated 1 pic and there wasn't one... | Using eHarmony | Matching »
Topic Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new topics
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Topics
Topic Topic Starter Board Replies Last Post
What if all matches were paid members? passat1 Using eHarmony 14 February 3,2012 7:58pm
duh, I'm new. - who initiates? smichal Using eHarmony 353 April 20,2011 4:23pm
Is eH just one big SCAM? Big_Bopper Using eHarmony 32 March 4,2010 8:17pm
People on the service who are not paying members duggus Using eHarmony 10 February 11,2010 6:36am

Looking for a Great Relationship?

Get started now. Fill out this form and take the questionnaire to receive your matches.

First Name:

I'm a:
seeking

Postal Code:

Country:

Email:

Confirm Email:

Password:


How did you hear about us?


Latest on our Dating Advice Discussion Boards

“Absolutely not. I have no idea why allowing gays to marry would affect anyone's lives, unless they're sexually insecure about themselves.” –  sun73

Join the “Did our President give up the election for a single issue?” discussion

“I learned that the woman's communication style has to fit mine or else it won't work.” –  sun73

Join the “Why do 40 yr olds still play games?” discussion

“Here's where to email if you think a match might be a fraud: matchconcerns@eharmony.com . Tell them the match's name and location so they can find them. If what's making you suspicious is an email ... ” –  Simplicity-2012

Join the “Match from another country...is he a "fraud"?” discussion

“I know you clarified you just want a general opinion on when people bring this subject up, but I'm going to give you both that and also what I believe you should do. The general idea most of the ... ” –  Herkemer

Join the “When is it time to discuss your position on having kids?” discussion

“And that's a very valid point. I get the feeling that eHarmony is keeping their price high to show they they are not cheap and therefore, their members are serious.It seems to me that combining the ... ” –  MicMan

Join the “Free Communication Weekend” discussion

“How long have you all been on EH? Thanks for the advice. I signed on in late April 2012 but have been on other dating sites in the past.” –  Simplicity-2012

Join the “New Here” discussion

“The only one that bothers me is the "they weren't his kids so meh ..." But there could be a whole world of story behind that. Like "she dumped me and it was painful and I hated losing the kids in ... ” –  Simplicity-2012

Join the “Yellow flags...To Proceed or not to proceed, that is the question?” discussion



All times are GMT -8. The time now is 2:38pm.

Discussion Boards Archive

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0