EdmontonGal16 is offline EdmontonGal16 Post #1  November 7,2009, 9:51pm
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Can anyone assist new user? I was wondering why matches were far too young and just realized that site has my age listed as 18. I have clicked on all links without seeing option to change.

Any help would be appreciated.

Thanks!
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_KateAdvice Official Moderator Post #2  November 8,2009, 11:46am

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Hi EdmontonGal16,

Sorry you’re having this issue! There actually is no way for members to change their own age in your account. In order to have your age changed, contact our Customer Care team through the Help/FAQ link: eHarmony Support Home Page. They will give you the options on how your age change be changed; usually it’s either by faxing your ID, or by taking the Relationship Questionnaire over again.

All the best,

~Kate
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #3  November 8,2009, 5:10pm
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FYI your age as displayed is based on the date of birth that you submitted when you opened your account. Therefore it will change each year on your birthday to reflect your current age.

Uh, unless there was some glitch in the system did you fib a bit on your DOB when you signed up?
 
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