Closed matches counted in Who's Viewed Me?


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slpinsd is offline slpinsd Post #1  November 2,2009, 9:49am
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Are matches that I've closed counted in the total (they are anonymous views) of people who've viewed me? Or when someone goes into closed and looks at your profile will it no longer show on Who's Viewed Me? I am trying to figure out if a new match I am interested in has viewed me or not. Since there is one more anonymous view since yesterday and he is the only match open, one would think it was him. But I was just wondering if it could be someone in the closed matches.
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #2  November 2,2009, 11:17am

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Hi Slpinsd,

Welcome to eHarmony Advice!

Nope – once a match is closed – either by you or by them, they will disappear from the Who’s Viewed Me page. So it must be a match who is still active. Hope it’s someone of interest!

Hope you'll stay around to join us for further discussions.

Good luck,

~Kate
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pussinboots is offline pussinboots Post #3  November 2,2009, 3:13pm
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Kate, I hear what you're saying, but that hasn't been true for me for a long time - maybe from the beginning. Right now I have six total views and five total matches, for example, and I would bet that my four anonymous views are from none of those matches. It's happened on occasion that when I've had no matches at all, I've had a number of anonymous views.

If you tell me to get in touch with tech support, I have - on numerous occasions. Generally, I'm ignored or other obstacles - such as not being available - are put in my way.

I'm still waiting for other problems to be taken care of from months ago. Some problems may have lain in my computer, but certainly not all.
 
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slpinsd is offline slpinsd Post #4  November 2,2009, 3:17pm
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I actually think there is something to this...since the one who closed me had to have looked at my profile before closing. There were only 2 matches last night and now one. Since he was still seen as "communicating" I think it may have counted. Now that he is no longer in communicating since I closed it off the page, the same number of views still shows. It didn't erase anything.
 
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pussinboots is offline pussinboots Post #5  November 2,2009, 3:28pm
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slpinsd wrote :
I actually think there is something to this...since the one who closed me had to have looked at my profile before closing. There were only 2 matches last night and now one. Since he was still seen as "communicating" I think it may have counted. Now that he is no longer in communicating since I closed it off the page, the same number of views still shows. It didn't erase anything.
One thing I am sure about and I don't know if you know: If the anonymous view count has a chance to go down after the closing of a match, you need to log out of eH for it to update the view count - even to not show any more a non-anonymous view of a match you may have closed yourself. [If the match has closed you, the view SHOULD disappear without logging out.]
Last edited by pussinboots; November 2,2009 at 3:43pm.
 
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melman is offline melman Post #6  November 2,2009, 4:47pm
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My account was reactivated last week. All my old matches were closed so I started from a clean slate. "Who's Viewed Me" is a new feature since the last time I was active.

I am pretty sure that any match who views and closes "right away" does not get included in the "Who's Viewed" count. I have been watching my anonymous view count closely, and whenever I log in to find a new match who's closed (and who had not viewed me before, and who I had not viewed before which goes without saying because I do not view any matches until they view first), she is not listed by name and the anonymous view count does not change.

edited to add: I always log out of the site when I'm done, and my anonymous count has never gone down.

edited again to add: I just closed a match who had viewed me (and not hidden her name, but had hidden her pics and did not respond to a photo nudge). She was removed from the Who's Viewed list.
Last edited by melman; November 2,2009 at 9:38pm.
 
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slpinsd is offline slpinsd Post #7  November 2,2009, 5:14pm
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The thing is I just joined a few days ago. There is only one match active; the rest have been closed by me or them. However, I have 2 anonymous views. So if all the closed people are eliminated from the count, I could only have 1 possible view, if the one match left has viewed my profile.
 
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nurse911 is offline nurse911 Post #8  November 18,2009, 6:45pm
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I don't know what to make of this. I don't see why if someone who closes the match is able to keep looking at that profile and yet not have it be counted. What is the reason behind that? I'm not so sure that it doesn't get counted. A view is a view, no matter if the match is closed or not. Don't you agree?
 
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neardc is offline neardc Post #9  November 18,2009, 7:47pm
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It's a given that if a match closes you, he or she had to have viewed your profile first. If you want to include those views in the total number of views, just add them in. I do think that it makes sense, though, for the profiles listed in the "who has viewed you" section to only include those matches who are still active for you and possibly open to communication.

Although a closed match may view your profile again, I think that's quite rare.
 
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