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unglaubliche unglaubliche is offline
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I just joined and was super psyched to view my matches. One problem. There are none. Ouch.

Should I be concerned? I mean, this site hosts thousands of eligible men and cannot find a single one that suits me. How many matches are usual?
- October 29th, 2009, 09:35 pm
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Gr8Guyn2008 Gr8Guyn2008 is offline
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Gr8Guyn2008 I wanna know what love is, I want you to show me

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You say you just joined, does that mean like today?

Matches are usually delivered during the very early morning hours. So if you just joined today then you should probably get some tomorrow morning when you get up.

The number of matches you get are dependent on many things but you are likely to get many more matches if you live in a large city than if you are in a small town or rural area.

You could try clicking on the Find New Matches link. You can find this on the My Matches tab.
- October 30th, 2009, 11:53 am
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melman melman is offline
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And don't expect a deluge. The maximum number they will give you in a day is (I think) 7.
- October 30th, 2009, 06:45 pm
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CapnCrunch23 CapnCrunch23 is offline
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I would also check to make sure you did not accidently turn off matching while setting up your account.

Under the settings tab/ basic preferences.
Last edited by CaptCrunch23; October 30th, 2009 at 09:46 pm. Reason: could be possible not likely but possible
- October 30th, 2009, 09:34 pm
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Sassafras54 Sassafras54 is online now
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Sassafras54 has decided to be more hopeful.

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Also check your "My Settings" and make sure you have not set everything to be very exclusive.
- October 31st, 2009, 11:04 am
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eH_Advice_Host_Renee eH_Advice_Host_Renee is offline
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Hi unglaubliche,

Welcome to eHarmony Advice and to our Singles Service!

Looks like some of our members have already come to your assistance and made some good suggestions! If after making sure that your matching service is ON and that your My Settings and Match Flexibility settings are as wide as possible, you still haven't received any matches tomorrow, I recommend you contact Customer Care to make sure there are no technical issues with your account.

You can e-mail Customer Care from the Help link located at the bottom of all our Singles site pages or by clicking here: http://help-singles.eharmony.com/. From the FAQ page, click on any topic, and you will see an e-mail link. Once your e-mail is successfully sent, you will receive a confirmation number, and a Customer Care agent will be glad to follow up with you.

All the best.

-Renee
eHarmony Advice Host
- October 31st, 2009, 06:48 pm
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Gr8Guyn2008 Gr8Guyn2008 is offline
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melman wrote :
And don't expect a deluge. The maximum number they will give you in a day is (I think) 7.
I have gotten more than 7 per day though they do limit the number to something manageable so that you do have the time to review and communicate.
- November 2nd, 2009, 10:30 am
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