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ScottK's Avatar

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Hi all,

One of my big annoyances, which really shows itself during the Free Weekend Communication periods...

Is the fact that you get 1 Nudge per Match, and no more... EVER!

I would like to have Nudges timeout and allow us to Nudge a Match again after a certain amount of time.

Now, I am not asking for a Nudge per week or something annoying/stalking like that.

But I think being able to send a Nudge once a month or every other month would be acceptable.

Why?

There are a very small number of Matches that I have, that I believe would be an exceptional Match for me, if only she would come around and be active.

Obviously there are some of these Matches that will NEVER ever come back to EHarmony, no matter how many Nudges/prompting someone does. These Matches are hopeless, and I have no delusion of them responding. (If I only knew which ones these were!) =)

But I suspect there are a few that might leave EHarmony for an extended period of time, and come back once and awhile.

If they see a Match that Nudged them a long time ago, they might feel dumb to respond to it, figuring that I have quit EHarmony, found someone else, or that I would be insulted that it took them 6 months to come around and respond.

If we could have mulitple Nudges per Match, it would allow for us to Nudge these Matches once every FCW, or whatever.

This would benefit EHarmony in that it would encourage some of these idle/non-paying members to come back, when they see there is still interest in them, even from Matches from months ago.
- October 28th, 2009, 10:37 am
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Sassafras54 has decided to be more hopeful.

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I've decided not to use nudges. Seems to me the person knows the ball is in their court, and if they have no time to pursue a relationship or are so confused they don't know what to do, it's not going to go anywhere. I just time them out after awhile and let it go ... either leave it open indefinitely or close it.

Am I wrong? Tell me when a nudge would actually be a good idea.
- October 28th, 2009, 10:43 am
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Hi ScottK and Everyone,

ScottK, I really think you have good argument for the system allowing members to Nudge a member more than once! If a match you are interested in hasn't responded to your Nudge but also hasn't closed the match, there is a possibility that, in the future, they may be inspired to communicate with you if they knew you were still interested in communicating with them!

Many updates and changes to our site and service have been the direct result of member feedback. After providing members with highly-compatible matches, we want to foster communication, and this suggestion to allow members to Nudge matches of interest every month or two may be particularly interesting to our Development Team.

If you haven't already done so, ScottK, I really encourage you to e-mail your suggestion to Customer Care which will forward it to our Development Team for their review and consideration. I also encourage anyone who agrees with ScottK, to also forward your feedback to Customer Care.

Anytime you have suggestions and/or comments, you can e-mail Customer Care from the Help link located at the bottom of all our Singles site pages or by clicking here: http://help-singles.eharmony.com/.

From the FAQ page, click on any topic, and you will see an e-mail link. Once your e-mail is successfully sent, you will receive a confirmation number, and a Customer Care agent will be glad to forward your feedback to our Development team.

All the best,

-Renee
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- October 28th, 2009, 11:51 am
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FWIW my process is to wait until there is a FCW and then at the beginning send a nudge to every match that has not responded to my last communication. After the FCW is over I will then close all the matches that still did not respond.

While it may be nice to be able to nudge more than once. If a match has not decided to respond during a FCW it is unlikely that they are going to go and join just because I (or you) have sent a nudge every month for the past 6 months. IMHO
- October 28th, 2009, 12:04 pm
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Also thinking back on my 1800 matches, I can't recall where I have had any that ever responded to a nudge.

Now I do have a few that respond to Photo Nudges. Some actually post a photo, some just close because I had the audacity to request the same courtesy of being able to see who I am communicating with as I have given them and some post a photo and then close as soon as I send First Questions.
- October 28th, 2009, 12:10 pm
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ScottK, I'm still waiting for positive responses to the thread I started about whether a nudge has ever brought someone - maybe only one person - to getting a date eventually.

I've sent a few more photo nudges lately, and I've yet to get a response of any kind whatsoever, even matches who've viewed me.

1x0 and 2[or more]x0 are still 0.
- October 28th, 2009, 12:38 pm
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To piggy-back on what Renee said -

ScottK, I also think this is a great idea, and something I haven’t thought of. But it does make sense, because some of your matches may come and go from the site – for instance, maybe they’re pursuing a relationship at the time you requested contact, and come back months later. If you’ve sent a Nudge more recently, they would receive the e-mail notice recently. Great idea. I hope you take Renee’s advice and send it as feedback through the Customer Care link. These taken very seriously and given lots of consideration.

All the best,

~Kate
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- October 28th, 2009, 02:01 pm
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ScottK wrote :
Is the fact that you get 1 Nudge per Match, and no more... EVER!
Actually, you get 1 nudge per communication stage, per match.
- October 29th, 2009, 01:02 pm
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Maybe I'm being cynical but I think a response to a nudge can be for one of two reasons:

a) Alright, what the hell, they didnt really interest me the first time around but some match is better than no match
b) How could I have missed this match out! I'm so glad they're still interested and given me all this time to respond

From my experience, I'd say that there aren't too many b)s on eH.
- October 29th, 2009, 02:09 pm
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From my experience, I'd say that there aren't too many b)s on eH.
Actually, there's a lot of bs - without the parentheses - on eH!
- October 29th, 2009, 02:31 pm
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