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Timewarp Timewarp is offline
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How can I put my profile on hold so that I'm no longer matched with others? In the settings I see the option to stop sending me matches, but will that stop sending my profile to others as well?
I would also like to make my profile inaccessible by anyone while I'm away.
Please tell me the site includes this capability without having to cancel the account all together.
- October 22nd, 2009, 04:11 pm
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CapnCrunch23 CapnCrunch23 is offline
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If you turn off matching you do not receive any new matches nor does anyone receive you as a new match.

I don't believe there is a way to completely block someone from viewing your profile or close them for "good".

You can select who views your pictures on a match by match basis.(under sharing settings) Just note if you select this method. You will have to click (allow) every match that you want to let view your pics .You potential risk someone closing you out first for no photo.

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Last edited by CaptCrunch23; October 22nd, 2009 at 05:13 pm. Reason: there is a dup thread from the OP
- October 22nd, 2009, 05:11 pm
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eH_Advice_Host_Renee eH_Advice_Host_Renee is offline
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Hi Timewarp,

First of all, I want to welcome you to eHarmony Advice.

Currently, the only way to keep your current matches from being able to view your profile is to close your account completely. Turning the matching service off on your account will prevent you from receiving new matches, but your current matches will still have access to your profile.

If you do decide to close your account, it is easy to re-open. Just log into your account and click the green Re-open My Account button. We archive your profile; so all your About Me page answers and any posted photos will still be there. Of course, you can update either or both as necessary.

If you need further assistance, I encourage you to contact our Customer Care team. You can e-mail Customer Care from the Help link located at the bottom of all our Singles site pages or by clicking here: http://help-singles.eharmony.com/. From the FAQ page, click on any topic, and you will see an e-mail link. Once your e-mail is successfully sent, you will receive a confirmation number, and a Customer Care agent will be glad to follow up with you.

All the best,

-Renee
eHarmony Advice Host
- October 23rd, 2009, 07:50 pm
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Gr8Guyn2008 Gr8Guyn2008 is offline
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Timewarp when you check the setting to mot send you any matches that will keep you from being sent to others.

Unless you are planing to get off eHarmony for good and never return then I would not close your account. I would simply turn off matching and put something in your profile that you will be away and not available to communicate from (date1) to (date2). This should be enough to tell any of your current matches that if they want to communicate with you that after (date2) you will respond.
- October 25th, 2009, 11:50 am
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