Suggestion for matches with unpaid members


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gonefishing68 is offline gonefishing68 Post #1  October 19,2009, 10:58am
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A lot of us complain about being matched with unpaid members. It often leads to frustration as you're never entirely sure as to why someone isn't responding to a request for communication - are they not interested or is it simply their subscription status.

Here's a fairly simple solution (Mods I hope you're reading this). When an unpaid member is matched with a paid member, send it to the unpaid member but don't send the match to the paid member. The paid member being unaware of the match then doesn't waste his or her time trying to communicate with someone who can't communicate back and the unpaid member, if they're really attracted by the paid member's profile will have a genuine reason to pay for the service.

What do you all think?
 
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ScottK is offline ScottK Post #2  October 19,2009, 1:30pm
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A lot of us complain about being matched with unpaid members. It often leads to frustration as you're never entirely sure as to why someone isn't responding to a request for communication - are they not interested or is it simply their subscription status.

Here's a fairly simple solution (Mods I hope you're reading this). When an unpaid member is matched with a paid member, send it to the unpaid member but don't send the match to the paid member. The paid member being unaware of the match then doesn't waste his or her time trying to communicate with someone who can't communicate back and the unpaid member, if they're really attracted by the paid member's profile will have a genuine reason to pay for the service.

What do you all think?
Its a good idea, and one that has been mentioned before.

In fact, there was a time where EHarmony even did this, or at least, it was hinted at by Kate or Renee that EHarmony did try this maybe a year ago or so.

(ie, they would only send a paid Match an unpaid Match as a "hit" if the unpaid member at least signed in and looked at your Profile)

I absolutely do NOT believe EHarmony does this anymore however!

(If, in fact, they actually really did... Which I don't really know if I believe or not...)

How do I know?

I have had a number of Matches recently that:

1) Have no Photo + absolutely the bare minimum of stuff in their Profile. They are obvious "hit and run" members that signed up on a whim, saw the cost, or saw that they couldn't see Photos, and left the site forever. I even watched their Profile for a few weeks to see if any data ended up being populated, and of course, no data arrived.
There is simply no way these Matches *EVER* looked at my Profile.

2) Profiles that have stated that they are no longer a member, and will NOT be checking EHarmony anymore.
(Sure, they could still be checking, and I wouldn't know for sure... But I doubt it)
 
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pussinboots is offline pussinboots Post #3  October 19,2009, 1:54pm
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[quote=ScottK;773716]I have had a number of Matches recently that:

1) Have no Photo + absolutely the bare minimum of stuff in their Profile. They are obvious "hit and run" members that signed up on a whim, saw the cost, or saw that they couldn't see Photos, and left the site forever. (quote]

Unfortunately - or fortunately - I got a match just like that yesterday. I closed her mostly because of that, never thinking she could be a paid member. Soon she emailed me through eH saying she had a photo up now. Later I saw that she had filled out her profile. [I did send her the first questions although I haven't heard back from her yet.]

Something else to think about: a non-payer can't see who's viewed her, even if you don't view her anonymously. So if you view a match or better yet send her questions, and she views you soon afterward, that HAS to be more than coincidence.
 
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Sassafras54 is offline Sassafras54Advice Official Moderator Post #4  October 19,2009, 1:58pm
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I think it's a brilliant idea. It would satisfy eH's desire to get more people signed up while not irritating paid members. I'm fine with not seeing very many matches, as long as the few I see can be contacted.
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #5  October 19,2009, 5:12pm
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[quote=pussinboots;773738]
ScottK wrote :
I have had a number of Matches recently that:

1) Have no Photo + absolutely the bare minimum of stuff in their Profile. They are obvious "hit and run" members that signed up on a whim, saw the cost, or saw that they couldn't see Photos, and left the site forever. (quote]

Unfortunately - or fortunately - I got a match just like that yesterday. I closed her mostly because of that, never thinking she could be a paid member. Soon she emailed me through eH saying she had a photo up now. Later I saw that she had filled out her profile. [I did send her the first questions although I haven't heard back from her yet.]

Something else to think about: a non-payer can't see who's viewed her, even if you don't view her anonymously. So if you view a match or better yet send her questions, and she views you soon afterward, that HAS to be more than coincidence.
Are you sure about that?
 
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Gr8Guyn2008 is offline Gr8Guyn2008 Post #6  October 19,2009, 5:15pm
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Only problem with this idea is that it is the fact that a paying member has sent First Questions to a non-paid member that is supposed to make them want to pay their money so they can communicate. Then what about all the women that won't initiate communication. It does not matter how attracted to a guy (match) they are they won't join and send First Questions because they just WILL NOT initiate.
 
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gonefishing68 is offline gonefishing68 Post #7  October 19,2009, 9:40pm
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Quite obviously there will be a trade off somewhere. I think its fine for eH to use its paid member base to attract new members. Having said though, to expect those paying members to initiate communication with prospective members simply because the latter cannot or will not do so, to my mind is not fair.

Where does the revenue come from? That's where the focus needs to be.
 
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Coca-Cola is offline Coca-Cola Post #8  October 19,2009, 11:19pm
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Gr8Guyn2008 wrote :
Are you sure about that?
Gr8Guyn2008, "Who has Viewed Me" is a paying-member-only feature. Always was.

The change ScottK is saying was actually announced in December 27, 2008, barely 10 months ago. In January 17, eHarmony Renee said,
Also, to answer ScottK's question, it is only after a non-subscribed member clicks on the subscribed members profile does the subscribed member receive the non-subscribed member's profile. So just logging into eHarmony or even viewing another member's profile is not enough.
Evidence is mounting that eHarmony has gone back to its old ways. Paid members will see for themselves this Wednesday.
 
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cardguy is offline cardguy Post #9  October 19,2009, 11:34pm
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Did I miss something? What's this Wednesday?
 
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redestneckever is offline redestneckever Post #10  October 20,2009, 3:21am
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why doesn't eharmony start letting the paying members know if the match is a paying member and the last time the match was online?
 
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