TammieTX is offline TammieTX Post #1  October 7,2009, 3:11pm
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I'm new to eHarmony so I hope I don't come across as being out of line for this but I'm a little frustrated. I've been reading the conversations you've all been having and it seems that I'm having the same issue that so many others are having. I originally thought that my matches just weren't interested, which would have been fine, but I've got a Communications folder full of unanswered questions. I realize, judging by some of the posts I've read, that I should be happy to get potential matches at all, but if all I wanted to accomplish was meeting a few new people I could have posted a personals ad on Craig's List for free, I wouldn't have spent a small fortune to join a site like eHarmony. I was under the impression that I'd be matched up with people I could view as potential mates, I had no idea I'd receive non-paying members. This brings me to my question. Can non-paying individuals actually be considered members since they haven't paid for the service? If you think about it, you can visit a gym with a friend and you may sign a waiver in case of injury or fill out some kind of visitor card with your basic information, but if you don't pay for a membership you're not a member of that gym. So, if the people we're being sent as potential matches are not actually members of eHarmony based on the non-payment issue, can they actually be used as potential matches at all? Hmmm...
 
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melman is offline melman Post #2  October 7,2009, 3:26pm
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Didn't you already post this?
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #3  October 7,2009, 3:30pm

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Hi TammyTX,

I saw your identical post on JohnSmith3487’s thread. So, you may be interested in Renee’s answer – she addresses your concern as well as the concerns of others. You can read it here:

http://advice.eharmony.com/boards/da...harmony-2.html (What exactly am I getting with eHarmony?)

All the best,

~Kate
eHarmony Advice Host
 
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TammieTX is offline TammieTX Post #4  October 7,2009, 3:47pm
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Yeah, I posted it as a response to another thread but it dawned on me that we have a right to demand to know how someone can be a "member" without paying for the service and I didn't know if one of the eHarmony reps would respond to my post so I started a new thread on the subject.

I apologize for using poor etiquette.

Just to be clear to the eHarmony rep... yes, you responded to my post, but you didn't actually address or answer my question. I didn't mention anything about the percentage of non-paying "members" that were matched with me, I simply said that I had a Communications folder full of unanswered questions. You assumed I was insinuating that they were all non-paying members. I'm not so arrogant as to believe for one second that I'm so perfect in ever way that every man who I'm matched with will respond to me immediately, if that were the case I wouldn't need this service at all. I simply stated that I'm having the same issue so many others are having. Since you're so gung ho to respond to our complaints, how about you answer my actual question and tell me how someone can be considered a member who isn't paying for the service.
 
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tweet37 is offline tweet37 Post #5  October 7,2009, 3:49pm
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TammieTX wrote :
I'm new to eHarmony so I hope I don't come across as being out of line for this but I'm a little frustrated. I've been reading the conversations you've all been having and it seems that I'm having the same issue that so many others are having. I originally thought that my matches just weren't interested, which would have been fine, but I've got a Communications folder full of unanswered questions. I realize, judging by some of the posts I've read, that I should be happy to get potential matches at all, but if all I wanted to accomplish was meeting a few new people I could have posted a personals ad on Craig's List for free, I wouldn't have spent a small fortune to join a site like eHarmony. I was under the impression that I'd be matched up with people I could view as potential mates, I had no idea I'd receive non-paying members. This brings me to my question. Can non-paying individuals actually be considered members since they haven't paid for the service? If you think about it, you can visit a gym with a friend and you may sign a waiver in case of injury or fill out some kind of visitor card with your basic information, but if you don't pay for a membership you're not a member of that gym. So, if the people we're being sent as potential matches are not actually members of eHarmony based on the non-payment issue, can they actually be used as potential matches at all? Hmmm...
What eH Hosts Kate & Renee didn't say is the hot looking paying members is the bait to get the freeloaders to pay up.
 
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TammieTX is offline TammieTX Post #6  October 7,2009, 3:55pm
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Well, apparently the bait isn't working or there wouldn't be so many of us frustrated and complaining. How long is it going to take them to either be honest about their membership totals or come up with new bait?
 
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