Face it, this site doesn't work


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Fayt916 is offline Fayt916 Post #1  September 22,2009, 1:02pm
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I don't want to hear any specific anecdotal evidence as it doesn't detract from the larger issue, that this site, and other online dating sites, do not work for the vast majority of individuals.

Just look at all of the posts on these forums, it's 95% complaints about no one responding, closing them out with "other", etc.

I think it's about time for us to come together at eharmony advice and conclude that this just doesn't work. There is too much evidence to support this. We would all feel better if we would just wake up and realize this and move on by canceling our accounts and perusing better ways of meeting partners. Plus without all of this money coming in eharmony would be force to change their system to somehting that actually works or go out of business.

Just think about the one of the most complained about issues on this board, that eharmony matches us with non-subcribers. Notice how the eharmony reps NEVER respond on those threads? Can anybody even point to one thread where they responded to that issue? Of course you can't. They have no incentive to change since you guys keep shelling out money for the service every month. CANCEL your subcriptions and FORCE them to improve their services!
 
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meri75 is offline meri75 Post #2  September 22,2009, 1:16pm
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The moderators (the ones in green) most certainly do respond at times to complaints and/or suggestions put forward by users. You're new, so perhaps you missed it: recently there was a thread asking us what improvements we'd like to see; and that thread was started by one of the moderators.
 
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Fayt916 is offline Fayt916 Post #3  September 22,2009, 1:24pm
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meri75 wrote :
The moderators (the ones in green) most certainly do respond at times to complaints and/or suggestions put forward by users. You're new, so perhaps you missed it: recently there was a thread asking us what improvements we'd like to see; and that thread was started by one of the moderators.
Ok you're not listening. I said the mods don't respond to complaints about matching you with non-subscribers. If I'm wrong, and the mods specifically responded to that complaint, please show me.
 
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Icouldwriteabook is offline Icouldwriteabook Post #4  September 22,2009, 1:31pm
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With that kind of negative attitude, I am not surprised you are not having any luck. Are there problems with the Eharmony site, yes. Are they a business out to make money, yes. Do I want to renew with them, no. However, have I dated, yes.

I think it is just like the news. People don't complain when they are happy, just like most of the news is bad on TV. It doesn't mean that people don't have successes, or that there isn't good news, it's just not reported.
 
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Flour is offline Flour Post #5  September 22,2009, 1:32pm
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What kind of response are you expecting is the better point that needs to be made. Would you rather them not match with non-subscribers, and give nothing? That doesn't have anything to do with people getting closed for 'other'.

Also, unless I'm really mistaken, many of the regulars here already have canceled.
 
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tweet37 is offline tweet37 Post #6  September 22,2009, 1:33pm
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Fayt916 wrote :
Ok you're not listening. I said the mods don't respond to complaints about matching you with non-subscribers. If I'm wrong, and the mods specifically responded to that complaint, please show me.
They didn't and they won't. The reason is plain to see. The paid subscribers are the bait to get the freeloaders to pay into the system.
 
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CapnCrunch23 is offline CapnCrunch23 Post #7  September 22,2009, 1:42pm

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Let's shut down all the bars and clubs too. They obviously dont work either.
 
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lakiki is offline lakiki Post #8  September 22,2009, 1:59pm
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tell the truth shame the devil ha ha
 
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NathanCM is offline NathanCM Post #9  September 22,2009, 2:19pm
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CaptCrunch23 wrote :
Let's shut down all the bars and clubs too. They obviously dont work either.
At least I can get a sandwich and then get hammered at those places.

Almost 10 months here, 324 matches, 2 open communication, who went MIA, no dates.
 
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goldengirl7676 is offline goldengirl7676 Post #10  September 22,2009, 2:20pm
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Fayt916,

I see what you're saying, although I personally wouldn't say it as strongly. I too have become frustrated with how this site works and have made my frustrations known in both a letter to eH and in comments made when closing out my account (which I have done a couple of times only to be lured back into eH in hopes of meeting someone).

I think eH needs to develop a better system of weeding out the nonpaying folks. It isn't fair to the rest of us who spend our hard-earned money to end up with that. The majority of my matches have been non-payers and those with incomplete, photo-less profiles or profiles that were obviously written as a joke or by some scam artist. The way I see it, I'm holding up my end of the deal by paying a subscription fee, but eH isn't holding up its end by delivering paying, complete matches.

I also have noticed that about a week before my subscription is due to run out, the number of matches I am sent on a regular basis shrinks considerably -- sometimes none for days. Coincidence? I think not. The funny thing is that if I do let my subscription run out, all of a sudden, I am deluged with matches with whom I cannot communicate unless I fork over more money. That does not seem right and the eH response has been "We have thousands of members joining each day and that is why you may receive more matches at a time than others." IMO, it's just a gimmick to reel you back in.

What I'd like to see is eH policing its subscriptions more, weeding out the nonpayers and perhaps also separating the paying folks who are due for renewal but have not yet re-upped or canceled their memberships. That may make the pool of available matches smaller, but I'd rather that than be sent mostly nonpayers and incomplete matches. I think eH would do itself a favor by establishing such a system, as more people would be inclined to join and remain members longer. Business would be booming even more for eH and the customers would be much happier.
 
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