jayjay is offline jayjay Post #1  August 31,2009, 6:53am
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...things seem to have gotten quiet around here.

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Anyone have any experience with this? My old email address was recently hacked and I'm trying to enter a new email address on my eharmony account info. When I attempt to do this I get a message that my new address isn't in proper address format. I think this may be because my new address has a 'period' in it. Anyone have any experience with this or know how to get around this problem? Thanks.
 
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groeder is offline groeder Post #2  August 31,2009, 7:42am
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I ran into the exact same problem. Mine contains a period between my name as well.
 
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jayjay is offline jayjay Post #3  August 31,2009, 8:39am
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...things seem to have gotten quiet around here.

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groeder wrote :
I ran into the exact same problem. Mine contains a period between my name as well.
What did you do?
 
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groeder is offline groeder Post #4  August 31,2009, 12:03pm
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jayjay wrote :
What did you do?

Nothing, just created a different yahoo account. It's kind of a pain but so is dealing with customer service.
 
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librarybabe is offline librarybabe Post #5  August 31,2009, 1:22pm
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That's odd. My email address has a period in the middle of it too, but I never had any problems. But I've never tried to change it.
 
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Big_Bopper is offline Big_Bopper Post #6  September 1,2009, 6:53am
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Yes, I had the same problem (a dot in my user name)
vut I simply used help to email eH support, and they changed it for me imediately.
Next time I went to log in, I had to use my new email address.
 
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