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notyet's Avatar

notyet it's alive!

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keep getting kicked out of eha- especially when opening multiple windows? i had not noticed this before. but eha appears to be logging me out quite frequently today.

thanks!
- July 5th, 2009, 01:16 pm
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D_Lion's Avatar

D_Lion - Ladies want to wring my neck - you have been warned!

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Nope. Nobody is having this problem but you.

Why do you think that is?
- July 5th, 2009, 01:21 pm
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eH_Advice_Host_Kate's Avatar

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Hi Notyet,

Sorry that you’ve been having this issue. Has it been just today? I will notify our tech team. You can also get to them more quickly if you send a message through ehadvicealerts@eharmony.com.

All the best,

~Kate
eHarmony Advice Host
- July 5th, 2009, 01:28 pm
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brneyedangel's Avatar

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Yes, I am having this problem, as well, but I'm finding that it's happening when I switch between the boards and my messages or profile. Looks like the maintenance update revealed more bugs than it might have fixed.
- July 5th, 2009, 01:29 pm
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neardc's Avatar

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Yes; it's been happening to me frequently this weekend -- and not just if I have multiple eHA windows open.

I've lost several messages that I've tried to post because of this problem.

Grrrr...
- July 5th, 2009, 01:33 pm
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eH_Advice_Host_Kate's Avatar

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Oh, sorry to hear that, Neardc.

You are probably already doing this, but until we get this fixed, members may want to write their messages on a Word or Text document to prevent losing it forever.

~Kate
eHarmony Advice Host
- July 5th, 2009, 01:41 pm
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D_Lion's Avatar

D_Lion - Ladies want to wring my neck - you have been warned!

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You are probably already doing this, but until we get this fixed, members may want to write their messages on a Word or Text document to prevent losing it forever.

Would this be a good time to ask about the odd text which comes when you paste from a Word file?
- July 5th, 2009, 01:45 pm
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RoxyRedhead's Avatar

RoxyRedhead busy weekend and beautiful weather!

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Especially bad today thats for sure--that update must have had some major bugs!

Or is it "Not a bug, it's a feature?"

Today I have to keep needing login and join groups I already belong to when trying to post.

Using Safari 3.2.1
yeah I know it's old but......so am I
rox
- July 5th, 2009, 01:47 pm
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RoxyRedhead wrote :
Especially bad today thats for sure--that update must have had some major bugs!

Or is it "Not a bug, it's a feature?"

Today I have to keep needing login and join groups I already belong to when trying to post.

Using Safari 3.2.1
yeah I know it's old but......so am I
rox
I tried two different browsers--IE 7.0 and Firefox 3.0.6--and I am having similar issues (logging out).

I sent a message off to the address Kate mentioned and received a response from Lori with some suggestions--clear cache, make sure your browser is set to accept cookies. That was all a go, so the suggestion from there was to forward operating system info. and browser info. so it could be forwarded on to tech from there. Might not be a bad idea to do the same.
- July 5th, 2009, 03:13 pm
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sabete2002's Avatar

sabete2002 I was modded???!!!!

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Me too! I have to keep logging in several times.
- July 5th, 2009, 03:23 pm
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