JulieJules38 is offline JulieJules38 Post #1  June 20,2009, 2:23pm
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Hi Everyone,
When I 1st joined here I uploaded 3 photos, they're there, I can see them but I just got a close from someone and the close reason was that I don't have any photos available. Is there I setting I need to check off to make my photos available to all my matches? No one else has closed me for this reason so maybe that person just clicked on the wrong close reason...I really don't know. If anyone could help I'd appreciate it. I'd really like to make sure my pictures are there for all my matches to see.
 
 
eH_Advice_Host_Renee is offline eH_Advice_Host_Renee Post #2  June 20,2009, 4:27pm

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Hi JulieJules38,

Welcome to eHarmony Advice!

No, there isn't anything that you need to do. All of your matches who have purchased a subscription will have access to your photos. While it is possible that a technical issue may prevent a subscribed member from viewing your photos, as you surmissed, it may be the case that he clicked that reason by mistake.

If you are interested in communicating with this match, you do have the option to send a final message, letting him know that you do have photos posted. That way, if there is a technical problem preventing him from viewing your photos, he may be motivated to contact Customer Care for assistance.

All the best,

-Renee
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JulieJules38 is offline JulieJules38 Post #3  June 20,2009, 5:17pm
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Thanks so much for clearing that up Renee; I was pretty certain my pictures were viewable by all my matches.
 
 
Gr8Guyn2008 is offline Gr8Guyn2008 Post #4  June 20,2009, 8:31pm
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eH_Advice_Host_Renee wrote :
Hi JulieJules38,

Welcome to eHarmony Advice!

No, there isn't anything that you need to do. All of your matches who have purchased a subscription will have access to your photos. While it is possible that a technical issue may prevent a subscribed member from viewing your photos, as you surmissed, it may be the case that he clicked that reason by mistake.

If you are interested in communicating with this match, you do have the option to send a final message, letting him know that you do have photos posted. That way, if there is a technical problem preventing him from viewing your photos, he may be motivated to contact Customer Care for assistance.

All the best,

-Renee
eHarmony Advice Host
There are Sharing settings for when to share photos, whether to share your photos with all your matches or only those who also are sharing their photos and if you want Photo Nudges.

I believe the default is to share your photos at the beginning before communication has begun, share with all your matches and to receive Photo Nudges. But I may have made changes to the settings and don't remember.
 
 
JulieJules38 is offline JulieJules38 Post #5  June 21,2009, 5:53am
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So a photo nudge would be from someone who cannot see my photo because they don't have one posted? Everyone else can see and would not need to send a photo nudge, is that right? So confusing...I truly don't care who can see my photo, I just wish I could set it for all to see. I figure If you're not going to want to date me based on the way I look then better to get that out of the way right off the bat!
 
 
Gr8Guyn2008 is offline Gr8Guyn2008 Post #6  June 21,2009, 7:45am
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JulieJules38 wrote :
So a photo nudge would be from someone who cannot see my photo because they don't have one posted? Everyone else can see and would not need to send a photo nudge, is that right? So confusing...I truly don't care who can see my photo, I just wish I could set it for all to see. I figure If you're not going to want to date me based on the way I look then better to get that out of the way right off the bat!
You can set your photo to be available to everyone. Log in to eHarmony > click on My Settings at top of page > click on Sharing Settings at top of page > click on Photo Sharing tab.

The first photo sharing setting is:
"Make my photos available to my matches:". If you select the first choice "at the beginning" then your photo is available to all your paying matches from when they get you as a match. (I believe that this is the default setting)

The second photo sharing setting is:
"If my match does not have a photo on file with eHarmony, I would like to:". If you select the second choice "share my photos with all my matches" then all your paying matches will be able to see your photo whether they have a photo or not. (I believe that this is the default setting)

If a match is not a paying member then they cannot see any photos. This also applies even on Free Communication Weekends, only paying members can see photos. There are some people that use the Free Communication Weekend and they don't understand that they cannot see photos.

About Photo Nudges: if you have a match that does not have a photo displayed then if you click on the place where a photo would be displayed eHarmony will send them an e-mail that you have requested that they post a photo. Very rarely have I ever had a match post a photo in request to a Photo Nudge though it does happen. I don't believe that a non-paying member could send a Photo Nudge. Another way to request a photo is by sending an IceBreaker, one of them is a photo request. Non-paying members can send IceBreakers and so they could request a photo in this manner though they would still not be able to see the photo until they pay their money. It would also seem that if they were actually reading your profile they would have noticed that you have photos posted because it would say that Julie has x number of photos posted.

Now since this whole thread got started because you got closed by a match who gave the reason that you had no photos, yet you actually have three posted. The most likely explanation of this is that he clicked on the wrong reason. While this reason could be an indication that you had something set wrong and prompt you to check your settings. In the big scheme of things a close is a close and the reason is unimportant. The proper thing to do is to just say NEXT and go on to another match that is really interested in you and for who you are.
 
 
adventure1 is offline adventure1 Post #7  December 26,2011, 3:36pm
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Juliejulie

This Eh is new to me, as I have tried to communicate a few, yet it's frustrating that members do not leave a return message. once I have left a private message
 
 
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