pamcam is offline pamcam Post #11  June 19,2009, 1:10pm
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Add humiliation to my list. My settings are for the entire COUNTRY. 60 miles. lol. I can't even respond--I'm responseless!!!
 
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charlie990 is offline charlie990 Post #12  June 19,2009, 1:13pm
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is enjoying the counterculture..

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Paying to be on a dating site is absolutely NO guarantee that you are going to meet ANYBODY let alone your dream partner... there are millions of singles in the world and most of them in places where personal freedom is at its highest...the greater the choice the more the confusion...at best you are reaching out and allowing other seekers to see some info about you which may or may not be true ...
My suggestion.:- learn to enjoy life to the full AS YOU ARE ... like all things in life..when you reach the point where you no longer desire it ..it somehow finds you ... If you can't get beyond your desires, join a local theatre company, get yourself up on the stage and play it to the max... in this phony society, celebrity always gets results..
 
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SMRTRTHNU is offline SMRTRTHNU Post #13  June 19,2009, 1:16pm
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should be writing a ten page sociology paper....ugh

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I have paid month by month usually, off and on for quite a while now. I have always received matches on a daily basis, and at least one when I use the search feature. Maybe one or two days, tops, have been match-less in the past, so this is new for me, which is why it seemed odd. If it's not unusual for anyone else, then I guess I'll refrain from throwing darts at a picture of Mr. Warren.
 
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coffeegeek is offline coffeegeek Post #14  June 19,2009, 2:04pm
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You just can't be nice to some people ...

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You're paying to have something to commiserate with all of us over. Think of all the cool kids you've met because of EH


Oh, and are you sure your subscription didn't lapse
 
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SMRTRTHNU is offline SMRTRTHNU Post #15  June 19,2009, 2:45pm
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should be writing a ten page sociology paper....ugh

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coffeegeek wrote :
You're paying to have something to commiserate with all of us over. Think of all the cool kids you've met because of EH


Oh, and are you sure your subscription didn't lapse

Subscription up to date!
( yes, I did have to check to make sure.... )

I may just be impatient. Or I'm feeding my body too much caffeine.
Either way, I do enjoy all of the EHA kids....and I guess the commiseration alone is worth the price of an EH subscription......Thank you Coffeegeek
 
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eH_Advice_Host_Renee is offline eH_Advice_Host_Renee Post #16  June 19,2009, 6:58pm

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SMRTRTHNU wrote :
It's been five days, and I have zero matches.

I have been a member of eH off and on for a while, and this has never happened. I have checked and re-checked my settings to make sure they are the broadest possible....I have contacted eH thinking it's a technical problem ( no response ).....This is just weird. What's weirder, is that I have views by matches, listed as having occurred in the past week.

Is anyone else having a similar experience?

It's rumored that dating season is over.....if that is the cause for zero matches then I demand an "off season" discount.
Dear SMRTRTHNU,

While there may be days when you don't receive any matches, the fact that it has been 5 days leads me to believe that a technical issue may be a possibility.

I am glad that you reached out to Customer Care, but I understand that you haven't received a reply? To want to make sure that you're e-mail was received, did you receive an incident number? If so, when did contact Customer Care?

If you didn't receive an incident number, I'm afraid that your e-mail wasn't recieved and suggest you contact Customer Care again.

You are welcome to reply on this thread or send me a PM.

All the best,

-Renee
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thedarknite is offline thedarknite Post #17  June 20,2009, 3:18am
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pamcam wrote :
Month 1: frustration
Month 2: rejection
Month 3: frustration and rejection
Month 4: automatic renewal
Month 5: many poofers
Month 6: anticipation for subscription expiring

Experience. It's all good.
MONTH 8: You figure you'll give it one more shot and sign up for the 3 months for the price of one deal and instantly regret resigning.
 
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SMRTRTHNU is offline SMRTRTHNU Post #18  June 20,2009, 10:55am
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should be writing a ten page sociology paper....ugh

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eH_Advice_Host_Renee wrote :
Dear SMRTRTHNU,

While there may be days when you don't receive any matches, the fact that it has been 5 days leads me to believe that a technical issue may be a possibility.

I am glad that you reached out to Customer Care, but I understand that you haven't received a reply? To want to make sure that you're e-mail was received, did you receive an incident number? If so, when did contact Customer Care?

If you didn't receive an incident number, I'm afraid that your e-mail wasn't recieved and suggest you contact Customer Care again.

You are welcome to reply on this thread or send me a PM.

All the best,

-Renee
eHarmony Advice Host
I guess my email wasn't received, because I did not receive an incident number.

I did get matches last night, so looks like problem solved, whatever it was!

Thank you Renee.
 
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pammersw is offline pammersw Post #19  June 20,2009, 11:04am
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has a boyfriend! :-D

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Call customer service. They tweaked my settings with me on the phone. Prior to that, I'd get maybe one local match a year. I got more local matches in the first week after tweaking than in the five or six years previously!

Oddly enough, you get more local matches by setting your settings to something like '300 miles' rather than having them "anywhere in the world". If your settings are too broad, you only get matched with others who have equally broad settings. You'd think it would match you with the person next door who only wants to date locally, as well, but it does not.

I was almost in tears as the customer service rep suggested setting the distance that much closer, figuring I wouldn't get *any* matches, but she was right! (I agreed only after telling myself I'd change it back if the tweak didn't help.)
 
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eH_Advice_Host_Renee is offline eH_Advice_Host_Renee Post #20  June 20,2009, 2:33pm

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SMRTRTHNU wrote :
I guess my email wasn't received, because I did not receive an incident number.

I did get matches last night, so looks like problem solved, whatever it was!

Thank you Renee.
Dear SMRTRTHNU,

My pleasure!

Hopefully, the issue has been resolved and you won't have to e-mail Customer Care in the future regarding a lack of matches. But anytime you do need to send an e-mail, make sure you get an incident number. That way you know your e-mail was received and that Customer Care will be following up with you!

All the best,

-Renee
eHarmony Advice Host
 
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