ntrestnguy is offline ntrestnguy Post #1  April 1,2009, 10:35pm
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So I read the very nice description about why eHarmony doesn't have a free form box for you to type reasons for closing a match in, which basically boiled down to keep jerks from being jerks, and I am perfectly fine with that.


One suggestion I do have, however, is to provide an option to the user to allow this. It could be done a couple of different ways. One would be to provide an option in the settings that says something like:


Allow free form closing comments: Yes No


With the default being no. That way those of us who feel we can tolerate whatever reasons someone has for closing can do so. I think this would be the easier and better option.


Another way might be to have another option when you have a closed match where you could request a more detailed answer, alongside the final message option. Then, the person closing could send you this more detailed message if they so desired.


The reason I suggest this is "other" just provides no useful feedback. Maybe there is something I'm articulating poorly in my profile, or maybe something else. The thing is, a little feedback, besides "Other" might prove useful. And if someone tells me it's because they think I'm ugly, it's not really going to bother me.


Just a thought.
 
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Oregon_Coast_Guy is offline Oregon_Coast_Guy Post #2  April 1,2009, 10:38pm
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99% of matches are closed because the match finds the other person to be unattractive anyway.


I think they should do away with the reasons altogether.
 
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bravethestorm is offline bravethestorm Post #3  April 1,2009, 11:10pm
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I think the best addressing of this problem would be to take the reason out of the original close message. Instead let there be like a form on the close to fill out something detailed (anonymous)which could then be grouped with other match feedback in like a weekly update on how your matches were responding to your profile. I think this would allow people to be honest in a controlled way that wouldn't hurt feelings.


Say something like feedback on the following..."your matches request you add more details to your profile, more pictures, etc." Or you might want to adjust your settings as your matches are closing a lot with different values etc.


Constructive feedback would help people!
 
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MicMan is offline MicMan Post #4  April 2,2009, 5:02am
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Some positive feedback would be nice. Anytime I see the "based on statements in this profile...." I get a little curious if there would be something different I could have said. I don't fret long about it and move on and realize that we're probably just too different anyway.





I've used that close many times myself. If the person can't mention enough about a particular thing (religion, kids, work, activities, etc), I'm going to close her. Even with feedback, you're probably not going to change these people.
 
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