New eHarmony Feature: Icebreakers


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pwelborn is offline pwelborn Post #251  May 5,2009, 5:50pm
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A match follows up with an icebraker to your but doesn't answer your questions, what should be the next move?
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #252  May 5,2009, 6:53pm

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That’s truly a frustrating situation, Pwelborn.


If you sent your match the Guided Communication questions, after 7 days of waiting for her response you will be able to revisit your match’s profile and you will see a silvery gray button with a pointer finger toward the top-center of her profile. Click this button, and she will receive a “Nudge” from you. She also gets an e-mail from eHarmony Customer Care notifying her of your Nudge.


You may want to wait another 7 days after the Nudge was sent for her to respond. Many times, circumstances can arise that prevent members from logging in to communicate. However, at that point, it’s advisable to close the match and move on. If she returns and is interested in getting to know you, she can always send you a final message so that you can re-open the match and continue communicating.


All the best, Pwelborn! I hope you get the response you are looking for.


~Kate
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pwelborn is offline pwelborn Post #253  May 5,2009, 7:48pm
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No, she didn't close me she just did not answer the questions.
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #254  May 6,2009, 2:39pm

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Right. I’m sorry, let me clarify – if you are waiting, you’ve tried to contact her in all the various ways (like the Nudge, or alternatively, the Fast Track) and she still hasn’t responded and hasn’t closed the match, you may actually want to close the match with her yourself.


Make sure to let her know through the Close message that it’s because she never responded to your request to communicate. This way, when she comes back, she will know that you were interested. She will know that you have closed the door, but not locked it – she can still contact you and re-open the match with you through sending you a final message.


Your action of closing the match takes the focus and the pressure off of having only that one possibility and opens you up to explore communication with other, more readily available matches.


All the best,


Kate
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ZIGZAG is offline ZIGZAG Post #255  May 11,2009, 3:32pm
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IF I ASK MY FIVE QUESTIONS HOW WILL I SEE HIS ANSWERS SINCE IM NOT FULL MEMBER AND CANNOT AFFORD MEMBERSHIP
 
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eH_Advice_Host_Kate is offline eH_Advice_Host_Kate — Advice Official Moderator Post #256  May 11,2009, 3:50pm

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Hi Zigzag,


Usually a subscription is required to use the Guided Communication to talk to your matches. The good news is that in the past over Memorial Day weekend we have offered a special Free Communication Weekend so that non-paying members can contact their matches for free using the Guided Communication feature. Stay tuned for e-mails you get from eHarmony – we would notify you before it begins.


All the best,


Kate
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ZIGZAG is offline ZIGZAG Post #257  May 12,2009, 1:22pm
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IT'S NOT THAT I DON'T WANT TO SIGN UP I DON'T HAVE A CREDIT OR DEBIT CARD THEY WONT DO CHECKS EITHER SO WHAT DO I DO CANT RESPOND TO ANY OF THE MATCHES OTHER THAN ICEBREAKERS OR ASK THE QUESTIONS I CANT EVEN RESPOND TO THE QUESTIONS IM ASKED SEEMS LIKE IM UP CREEK WITHOUT PADDLE!!!!!!!!!!!!!!1
 
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