Dear Harlequin,
Very sorry you had this experience with someone you met on another site. Now that you are on eHarmony, I want to let you know that we do our best to identify and close individuals who misprepresent themselves on our site. However, whether you meet someone online or off, you must use your sound judgement and instincts to evaluate each person's character and intentions.
To help members have a safe and successful eHarmony experience, we provide our Safety Tips, http://www.eharmony.com/safety/tips. These tips can help members identify matches who may not be using our site appropriately and advise members not to hesitate to e-mail their concerns to matchconcerns@eharmony.com.
I hope you will not feel the need to report any of your eHarmony matches; however, should you have concerns of any kind, please report your concerns immediately. We take all such reports seriously, and our Risk Management team will follow-up with you as they investigate and appropriately handle the situation.
All the best,
-Renee
eHarmony Advice Host
Last edited by eH_Advice_Host_Renee; July 11,2009 at 2:51pm.
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